ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS
The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.
Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.
This position advises students regarding academic and co-curricular global learning opportunities beyond the traditional classroom at Ross. The Global Education Advisor will also have responsibility in the applications and admissions process to Global Initiatives programs, program development, intercultural learning development, health and safety compliance, and on-site leadership of programs. This position may have supervisory responsibility.
- Act as the main point of contact and advisor for Ross students (and non-Ross UM students interested in participating in Ross programs) regarding academic and co-curricular global learning opportunities beyond the traditional classroom and support the integration of these programs into their degree programs.
- Advise students about program design and requirements, including but not limited to student learning goals, course selection/equivalencies, and application guidelines. Advising takes place through walk-in hours, individual appointments, and via telephone and email.
- Respond to student, parent, faculty and staff inquiries during the various stages of off-campus program participation including pre-application, pre-departure, on-site, and post-experience.
- Act as content experts and coaches in international education and help Ross students design, navigate and integrate their experiences.
- Manage the development and execution of a portfolio of sponsored academic and co-curricular programs.
- Gather information on partner institutions, organizations, or field sites – through conversations, research, and site visits.
- Work with a portfolio of partner institutions, organizations, and faculty closely throughout the entire process of program development through post-program evaluation.
Application and Admissions Management
- Coordinate and manage applications and make admissions/participation decisions for Global Initiatives programs either independently or in consultation with an admissions committee.
- Maintain accurate student records and prepare reports for areas of responsibility.
- Develop and inform the application and admissions processes, in concert with the Global Initiatives team.
Pre and Post-Departure Program Development
- Promote intercultural learning and student development through the design and delivery of orientation programs, online learning content, presentations, and written educational materials.
Health and Safety Compliance/Emergency Response
- Ensure compliance with UM and Ross travel policies and requirements listed in our Standard Practice Guides. Advise students, faculty and staff on these policies.
- Review and develop student health and safety plans and develop recommendations as appropriate.
- Participate in on-call emergency rotation and provide initial guidance and consultation for emergency issues involving student travelers.
- Advise on-the-ground responders as to the proper course of action in compliance with established UM policies and procedures.
On-Site Program Leadership
- Play the staff lead role on short-term programs, ensuring high-quality execution and helping students meet development and learning goals through leadership, reflection, and attention to individual student needs and circumstances. Advisors must possess and exercise excellent judgment and high level crisis management ability.
- Provide supervision and ongoing professional development for temporary student staff.