The University of Melbourne Regional Manager is a full time position that will be based in San Francisco, with responsibility for developing, building and maintaining a strong in-country presence for the University of Melbourne in North America. The successful applicant will represent the University of Melbourne however will be employed and paid by a third party provider and will be employed on local conditions. The post will be based in a two or three person office, known collectively as the International Office Network (ION).
The ION offices provide high order representation and engagement for the University of Melbourne (University) in their geographical areas of responsibility. ION offices give effect to the strategic directions of the University’s marketing and student recruitment by disseminating information, co-ordinating communication activities and providing support to the University’s education representatives; they pursue linkages and academic relationships with research, industry and business institutions; they support alumni relationships and they provide on the ground assistance to visiting University staff.
Reporting to the Manager, International Office Network, the Regional Manager is responsible for the following areas:
Strategy Development and Implementation
- Annual development and ongoing refinement of a strategy for University profiling, marketing, student recruitment and relations with research and industry institutions in North America. The strategy is to be developed collaboratively with senior staff in Offshore Recruitment, Global Mobility, Alumni Relations, Research, Innovation & Commercialisation (RIC) and the Academic Divisions within the University.
- Monitoring of strategy and reporting against clearly set objectives and measurable targets for each area.
- Development of an operational plan that sets clear objectives and measurable targets for each focus area and directs strategy implementation.
- Implementation of the operational plan.
Provision of Leadership and Advice
- Provision of leadership and timely advice to the Associate Directors, Offshore Recruitment and Global Mobility, and other senior staff regarding current and potential market opportunities for international student recruitment, including Study Abroad in the region.
- Provision of business intelligence on research and commercial activities in North America; dissemination of advice that would facilitate research collaboration opportunities between academic staff at the University and North America; contribution towards development of partner selection criteria and mapping to identify research alignments with prospective partner universities.
- Provision of advice to the International Relations Office regarding the University’s institutional linkages and overall profile in the region.
- Provisions of information about successful international collaborative activities to help encourage researchers to compete for travel grants, visiting fellowships, joint project grants and other avenues supporting collaboration with colleagues overseas.
Management of University Profiling and Student Activities
- Management of and participation in University profiling events.
- Management oversight of and participation at interview programs and student fairs in consultation with the Associate Directors, Offshore Recruitment and Global Mobility Programs.
- Oversight of the follow up from profiling and student activities.
Relationships and Network Management
- In consultation with the Associate Director, Offshore Recruitment, management of the University of Melbourne’s representative agent network in North America to maximise outcomes; including recommendations for appointment, aspects of contract management, performance evaluation and training.
- Management of key external relationships across the region, including institutional partners, government organisations, colleges and research and industry linkages.
- Development of strong networks with key representatives in funding bodies, research organisations and universities throughout North America.
- Support for staff in Research Innovation & Commercialisation and in the office of the Deputy Vice Chancellor Research in strategic and case specific matters relating to grant seeking and grant administration, and the University’s research performance in relation to competitive grants.
- Proactive connection with alumni and promotion of local networks and communities that deepen and strengthen links the University.
Incoming Visit Co-ordination
- Facilitation and support of visits to North America by senior University executive and academic staff.
Management of North American Office
- Effective supervision of staff within the North American Office including training, performance and development plans.
- Management of office and event expenditure, according to a set budget, and provision of advice to the Manager, International Office Network, regarding future budget requirements for the region.
- The appointee will have formal post graduate qualifications and relevant experience in marketing, international relations, international business or related field.
Knowledge and skills:
- Demonstrated experience in international policy, strategy and/or business development in a university or other research environment.
- Significant international student or services marketing experience.
- Experience working with key stakeholders and gatekeepers within the international research and education context in the USA/Canada, with a proven ability to interact with people from different sectors and across various levels of seniority.
- Proven capability in strategy development within the international education context, with the capacity to provide insightful analysis of competitor activity; the ability to undertake appropriate research; highly developed problem solving and analytical skills and the aptitude to develop innovative and creative solutions and strategies.
- Demonstrated high-level written and oral communication skills.
- High-level interpersonal and negotiation skills.
- Experience of an Australian Higher Education institution through study or work.
- Knowledge of the University of Melbourne’s research profile, courses, student services and career outcomes.
- A University alumnus/a would be particularly welcome.
Other job related information:
The position requires the flexibility to travel regionally, to work flexible hours when required to attend after-hours events, and the flexibility to travel to Melbourne Australia, on a bi-annual basis.
For enquiries or a confidential discussion, please contact Joanna Buckingham email firstname.lastname@example.org or +61 8344 8827. Applicants must provide a CV to be considered. Due to the high volume of applications expected, only shortlisted candidates will be contacted.
Close date: 21 February 2017. Applicants are encouraged to apply as soon as possible for the recruitment process is already in train.