The Georgia Institute of Technology is accepting applications for the position of Assistant Director of Education Abroad in the Office of International Education, a unit of Academic Affairs.
Located in Atlanta, Georgia Tech is a selective, public, research I institution with approximately 25,000 undergraduate and graduate students. Georgia Tech has 6 academic colleges: College of Computing, College of Design, College of Engineering (60%+ of enrollment), Scheller College of Business, Ivan Allen College of Liberal Arts, and College of Sciences. Currently, 54% of undergraduates participate in an international experience by graduation.
In addition to its general role with campus internationalization, the Office of International Education (OIE) serves approximately 6,600+ international students and international scholars, 2,100+ study abroad students, 150+ global internship students, and 800+ international plan participants. There are 9 full-time staff members, including this Assistant Director, dedicated to study abroad. Georgia Tech currently offers more than 100 exchange programs and approximately 45 faculty-led study abroad programs.
The position reports to the Director of Education Abroad, and is primarily responsible for oversight of central operations of Education Abroad. The Assistant Director is also responsible for implementation of assessment and technology in education abroad, leading Marketing efforts, and supervising the Education Abroad Coordinator and the Education Abroad Marketing and Scholarships Advisor. This position also participates in general marketing and advising activities on campus. The specific duties of this position are as follows:
- Oversee Education Abroad Operations. This includes managing routine processes and procedures and facilitating services provided to students. This position is responsible for streamlining operations and the flow of information to increase the ease of participation for students. This includes things such as central application administration, advising and resolving issues for students beyond the advisor level, ensuring that the front desk handles EA information appropriately, serving as a leader for EA team, and ensuring that policies and procedures are being followed, and student issues are resolved.
- Manage campus relationships along with the Director of Education Abroad – this includes acting as official point person in lieu of or on behalf of the Director, serving on committees, attending meetings, collaborating with other units, and managing outreach efforts. Some areas of focus include but are not limited to: Diversity, Serve-Learn-Sustain, LBGTQIA, and Student International Travel Registry (IAPs).
- Serve as EA Intercultural Specialist: Lead EA intercultural training strategy by designing, implementing, and collaborating on intercultural learning programs and pre-departure orientation for all study abroad students. Lead meetings for exchange students, design, coordinate and participate in campus intercultural trainings presented by OIE. Serve as reentry specialist: develop and facilitate re-entry orientations for all GT students returning from GT study abroad programs.
- Responsible for ensuring integrity of data and reports on students abroad. This includes reviewing submissions to the academic Deans, GT Fact Book, Executive Director of International Education, Institute of International Education, etc.
- Serve as main liaison with Office of Assessment for post-program student surveys and other ongoing assessment projects. Work with the Director to strategize, initiate, and implement assessment of education abroad programs and services in order to improve programs, student learning, and development outcomes.
- Guide Education Abroad marketing efforts – work with the Marketing Advisor and the EA Coordinator to coordinate EA marketing campaigns and outreach efforts. Ensure that there is consistency and cohesiveness in marketing of international programs. Provide leadership and support to staff charged with implementing marketing strategies.
- Supervise Education Abroad Coordinator and the Education Abroad Marketing and Scholarships Advisor.
- Serve as secondary contact for Education Abroad emergencies, and handle in absence of Director.
- Manage EA portion of the oie.gatech.edu website. Regularly review the website for errors, broken links, layout changes, and other corrections as well as look for ways to improve, streamline, and facilitate the use of the website for transmitting information to students, faculty and staff.
- Along with the Director, coordinate ongoing development of use of technology to improve efficiency and to ensure compliance with security and record management protocols. This includes managing the relationship with TerraDotta, and managing the education abroad database built with TerraDotta software – trouble-shooting, implementing updates, supporting EA users, and working with the OIE IT professional to manage the day to day software operations.
- Manage GT’s relationship with the study abroad insurance provider to communicate policy and coverage information for GT study abroad programs. Resolve difficult situations that cannot be handled at the advisor or senior advisor level to facilitate coverage of claims.
- Act on behalf of Director of EA as requested – supervising EA Team, participating in meetings, traveling to events, etc.
- Attend and present at professional conferences to remain current in the field of international education and represent GIT.
- Other responsibilities as assigned by the Director of Education Abroad.
Anticipated Start date: May 1, 2017