Do you love working with others, communicating with international students and have a passion for cultural exchange? This is the job for you!
We’re international recruiting experts and cultural exchange enthusiasts. We help employers and individuals around the globe find each other to create business-expanding and life-enriching relationships. We’ve got the experience, expertise and credentials to match employer needs with great international talent.
We’re an innovative solution to a common business problem – finding the right people to grow any business. Our success comes from an ability to combine strategy with chemistry. We’re good at sizing up people and situations and developing smart solutions.
Support Services Associate is an Austin, TX based position, which acts as a liaison between international participants, and U.S. Host Companies participating in our Work and Cultural Exchange Programs at Alliance Abroad Group (AAG). The position serves as support for both parties in assisting with a variety of projects ranging from cultural exchange events, participant safety and wellbeing, job related issues and everything in between. The Support Services Associate reports directly to the Senior Support Manager and is responsible for assisting with ongoing management of the department operations to ensure orientations, introductions, and trainings occur during provided timeframes.
Requires Bachelor’s degree in related field such as Human Resources, Communications, Education or International Business. Two to three years of experience in the customer service industry is prefer. Must have excellent communication, organizational and problem solving skills, patience, the ability to prioritize, and a calm and professional demeanor. International experience preferred.
At Alliance Abroad Group (AAG) we aren't just creating cultural exchange experiences…we are connecting, enriching, and empowering the global community one person at a time. And, we've been the leader in international recruitment, changing the lives of over 10,000 participants and providing growth opportunities to more than 800 employers in the United States since 1992.
AAG has been a U.S. Depa...rtment of State-designated program sponsor for the J-1 visa Work/Travel since 2002 and the Intern/Trainee and Teacher programs since 2009. This designation is granted only after a lengthy review, so you can trust that you are in good hands with our visa programs. And, as with each of our programs, we pride ourselves on world-class service, high-quality placements and 24/7 personal assistance prior, during and after the experience.