The Hubert H. Humphrey Fellowship Program (HHH) brings young and mid-career professionals from designated countries to the United States for a full year of non-degree graduate-level study, leadership development, and professional collaboration with U.S. counterparts and English language training if needed. The Program Manager for HHH is a client facing role that supports the project management efforts to ensure that contractual deliverables are met and represents the Lead of the program as needed. The Program Manager regularly communicates with external program partners (U.S. universities, co-sponsors, U.S. Embassies and Fulbright commissions and other stakeholders) and works closely with their counterpart at the ECA, the Grants Officer Representative (GOR) on a daily basis. As a part of the project management role, the Program Manager works closely with IIE’s Program Delivery groups to ensure programmatic success. The Program Manager develops and maintains direct working relationships with senior university officials, alumni and continually connects them to the client and client events. For the client, the Program Manager authors, develops, and analyzes data for a variety of reports, programs in the higher education, development, and capacity building context. The Program Manager works with Program Delivery Groups to continually produce innovate outputs, such as developing diverse public private partnerships.
Supports day-to-day contact with program senior level contacts at the U.S. Department of State, Bureau of Educational and Cultural Affairs (ECA). Manages the GOR client experience, consistent with established protocols. Manages all daily taskers and reporting in coordination with the team lead, internal teams (IIE’s Program Delivery Group) and external partners. Coordinates communication with client counterparts for assigned programmatic portfolio and responds to general and specific questions, inquiries, and correspondence to ensure programs deliverables are met. Troubleshoots participant and partner issues.
Serves as the daily project manager, working with the entire project team to ensure deliverables are being met which includes the following internal units: Advising, Global Events & Delegation, Academic and Experiential Learning regarding program and ECA and partner goals. Maintains daily partner contact to support innovation in fellow placements. Coordinates alumni participation in ECA/DOS events worldwide in conjunction with POCs at DOS/Embassies and other government entities.
Collects, compiles, and analyzes data for impact and quarterly reports for ECA as well as the annual congressional report. Coordinates critical communications with partners.
Works with team lead and with portfolio finance to monitor budget, cost-share budgets/back-up and partner contribution budget and supporting financial documentation. Creates cost-share report for each quarter and final submission to ECA, working with other IIE units as needed.
Manages online discussion forums and mentoring programs, for participants in coordination with ECA POCs. Supports planning of 40th HHH anniversary event in coordination with ECA.
Education and Experience:
Requires a Bachelor’s degree in order to apply a working knowledge of the theories and principles in a specialized field or work discipline. Advanced degree is preferred.
Requires at least five years of related work experience.
Other Knowledge, Skills and Abilities:
Must have a minimum of 5 years of work experience, with a portion of that at a college or university, preferably working with mid-career professionals, internship placement, career planning, or research/teaching.
Understanding of international exchange programs and the goals of U.S. Public Diplomacy initiatives.
Must have strong written, oral, and cross-cultural communication skills.
Must have external stakeholder management experience (client, advisor boards, funding organization, partner organization or other as applicable to this role).
Budget and financial literacy required.
Experience working with academic conferences, seminars, training and or professional development initiatives.
Experience working within a regulatory environment and managing risk.
Ability to influence without authority and be a strong collaborator.
Experience and networks with private sector companies desired.
Proficiency with MS Office applications including Word, Excel, and Outlook.
Work Conditions & Physical Demands:
Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The Institute of International Education (IIE) is a world leader in the international exchange of people and ideas. As an organization devoted to opening minds to the world, IIE administers programs for students, educators, young professionals and trainees from all sectors.