Associate Director, International Student & Scholar Services

Kennesaw, Georgia
Dependent on experience, budgeted up to $60K
Jul 08, 2022
Aug 07, 2022
Position Type
Associate Director
Employment Type
Organization Type
College / University

About Us

Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia’s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university’s vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.


Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Supervises assigned staff and ensures international students, scholars and the university comply with federal rules and regulations for F-1 and J-1 visa holders. Serves as Designated School Official (DSO) and Alternate Responsible Officer (ARO) for the University and advises on visa, immigration and SEVIS (Student and Exchange Visitor Information System) processes. Works closely with students and scholars to provide guidance on visa policies and procedures related to academic standing and university policies. Provides leadership in the office and serves as the department leader in the absence of the Director.


1. Supervises assigned staff, providing regular support, feedback, training and oversight

2. Serves as Designated School Official (DSO) and Alternate Responsible Officer (ARO) for KSU’s F-1 and J-1 programs and as such, advises on a range of issues including immigration academic matters and life in the US

3. Collaborates with the Intensive English Program to provide immigration support and oversight for the university’s clock-hour ESOL program

4. Advises with leadership on issues related to SEVIS and visa compliance within the department

5. Provides assistance to the director with data analysis and reporting

6. Creates and participates in department programming, workshops, and events

7. Liaises with campus partners and departments as assigned and performs outreach collaboration for campus support and local community services 

8. Contributes to the development of the office through both short-term and ongoing projects and duties 


Required Qualifications

Educational Requirements
Bachelor's from an accredited institution of higher education in International Relations, Foreign Languages & Literatures, or related field

Other Required Qualifications
Must be a US citizen or legal permanent resident per Federal government requirements for SEVIS access

Required Experience
Five (5) years of experience in higher education, international education or related fields with knowledge of F and J visa regulations and SEVIS including previous leadership and/or supervisory experience

Preferred Qualifications

Additional Preferred Qualifications
Knowledge of Sunapsis or similar electronic system

Preferred Experience
Experience studying or living abroad and/or ability to speak another language
Demonstrated intercultural competency and/or experience working with individuals from other cultures

Knowledge, Skills, & Abilities

Able to manage complex tasks with multiple stakeholders
Able to balance competing priorities in service to student and institutional needs
Able to advise students and scholars while working with relevant internal stakeholders
Able to conduct oneself in a professional manner in a demanding high stress, fast paced environment over a sustained period of time
Flexibility to take on a wide variety of duties and willingness to adapt work schedule as required by the department
Able to work independently and establish own priorities
Able to handle multiple tasks or projects at one time meeting assigned deadlines

Extensive knowledge of SEVIS and F and J visa regulations

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Demonstrated success as a communicator in an international context and sensitivity to the complexities of cross-cultural communication
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007.  Participant ID: 61415

Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
Yes, this position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check

  • Standard Enhanced + Education & DMV

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation.  Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.  Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.


Apply at for Job ID 245772