Program Coordinator for Academic Exchange, Study Abroad, & Peer Mentors

Juneau, Alaska
Starting salary Grade 78/1- $23.84 per hour/$1907.20 Biweekly
Jul 22, 2022
Aug 21, 2022
Position Type
Employment Type
Organization Type
College / University

Contact Details

Position Summary:

Join our dynamic team to coordinate Study Abroad and Exchange programs at UAS! This position is responsible for recruiting for, advising, and supporting students on exchange as well as serving as a liaison to academic programs and program affiliates. Candidates should possess strong program management and customer service skills. UAS is committed to building a culturally diverse and inclusive organization and strongly encourages women, minorities, individuals with disabilities, and veterans to apply.


Organize recruitment fairs, events, and presentations. Recruit and advise prospective students on how to participate in national and international study away programs. Present options and program policies and procedures. Assist out-going students with the application and selection process, provide program and UAS policies and procedures, and offer pre-departure orientation and bi-annual post/returnee study away conference events. Act as liaison with faculty and staff in advising and trouble-shooting regarding all aspects of academic, social, cultural, and financial needs before and during student’s study away experience. Assist in-coming exchange students with an orientation to UAS and all aspects of student placement: course selection and registration; housing and meals; introduction to community and cross-cultural living. Provide ongoing support and troubleshooting throughout the semester or year-long placement period.

Program leader and administrator for university consortia agreements and/or affiliations including, but not limited to National Student Exchange Program (NSE) and International Student Exchange Program (ISEP). Maintain records and fulfill administrative program requirements for consortia agreements/affiliations such as membership reports and annual website updates; develop and follow campus-specific policies and procedures; apply needs of all constituents (consortia, university, and students) to improvements, complex problems, and goals; analyze and resolve programmatic issues when needed; set annual goals and objectives; oversee application process, interviews, selection and facilitation of placements for exchange and study abroad students; offer support to Ketchikan and Sitka campuses for all program-related promotion, student recruitment, and placements; partner with UAF and UAA offices of exchange and study abroad; work with Financial Aid to administer bi-lateral international study agreements with individual institutions or programs on behalf of UAS students who choose to study with a program outside of the consortia agreements/affiliations. Attend annual consortia meetings and conferences as required.

Recruit, hire, train, and supervise student employees to run the day-to-day operations of the Student Resource Center (SRC). The SRC serves as a focal point for prospective and current students to receive academic and social/emotional support. Ensure efficient and effective customer service and confidentiality for a wide range of functions, including but not limited to admissions, tours, and general incoming questions about UAS, academic and career advising, counseling, disability services, and the UAS health clinic.

Coordinating with the Director of Admissions to set goals and targets and reporting regularly on the progression toward goals.

Located in the ancestral homeland of the Tlingit, Haida, and Tsimshian peoples, the University of Alaska Southeast (UAS) is fully committed to advancing the education and research aspirations of Indigenous peoples and is committed to ongoing work toward decolonization. These efforts are reflected in our UAS programs and formal community partnerships across our three campuses and throughout all of Southeast Alaska.

Required Education & Experience


  • Bachelor's degree
  • Alaska Driver's License
  • One year of supervisory experience

Typical Experience

  • Strong writing and presentation skills. Authentic communication skills. Comfort with speaking in front of groups of people. Experience working with diverse populations.


  • Knowledge of UAS academic programs, admissions, financial aid, and advanced placement.
  • Demonstrated experience in student advising or related activity and comparable experience in international/intercultural settings.
  • Experience with program administration/project management in educational or non-profit organizations.
  • Experience with national and international exchange and study abroad program administration policies and regulations.
  • Experience with Immigration and Naturalization Services regulations and SEVIS (Student Exchange and Visitor Information Services) procedures.
  • Web design and desktop publishing skills.

This is a full-time,11-month, non-exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA salary schedule, Grade 78, based on education and experience. 


A complete application will include a resume, cover letter, and contact information for three professional references. This is open until filled recruitment with the initial application review date on August 15, 2022. To ensure consideration, please apply by August 14, 2022, by 11:55 pm Alaska Standard Time. APPLY at; Posting #521233

To be eligible for this position, applicants must be legally authorized for unrestricted employment in the United States. No work visas will be sponsored for this position.

If you need assistance in completing this application or are seeking accommodations for the interview, please contact UA Human Resources by phone at 907-450-8200.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on a background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

The University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free. 

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact the University of Alaska HR at 907-450-8200.

More searches like this