Student Services Specialist

4 days left

Employer
Des Moines Area Community College
Location
Des Moines, IA
Posted
Aug 02, 2022
Closes
Aug 13, 2022
Ref
348842490
Position Type
Specialist
Hours
Full-time
Employment Type
Permanent
Organization Type
Community College
JOB SUMMARY: Provide support to the student population through the transition into college in the areas of enrollment, financial aid, and student account processes. This support may be done in one-on-one and/or group settings.

ESSENTIAL FUNCTIONS: Process admissions and course registrations. Provide individualized information and support on entrance requirements for programs and courses and assist students in completing the necessary steps to be admitted and/or register for classes. Collect necessary support documentation the student needs to provide and enter those documents in the College’s student records system.
Provide financial aid information and services to students. Assist students in establishing payment plans, receive and process student tuition payments and miscellaneous fees, and reconcile daily receipts. Support the completion of financial assistance applications ( FAFSA , scholarships, supplemental materials, etc.) and necessary supporting documents. Provide support for the annual enrollment management strategies and plan, including visit days, family nights, campus tours, college fairs, and community outreach programming. Perform other duties as assigned.

Job Requirements:

REQUIRED QUALIFICATIONS: Associates degree (high school diploma and two years of related experience may substitute for associate’s degree.)

One year of general office experience which includes computer experience and substantial public contact.
Strong communication skills.
Ability to plan, organize and manage time.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds.
Knowledge of current software applications.

DESIRED QUALIFICATIONS: Post-secondary degree.

Experience in an educational institution preferably in student services.
Knowledge of educational databases (Banner, PeopleSoft, Blumen, Datatel, etc.)
Experience with data analysis and reporting.
Ability to speak and understand a language in addition to English.

PHYSICAL REQUIREMENT:
Constant:
  • Sit


Occasional:
  • Lift Floor to Waist
  • Carry
  • Push/pull horizontal 10 lbs x 18 in
  • Lateral Pinch
  • Forward reach
  • Crouch
  • Neck Flexion, Extension & Rotation
  • Fine Motor Coordination
  • Hand & Foot Coordination
  • Stand
  • Ability to be Mobile

A mobility accommodation is accepted where applicable, but may not be supported by all DMACC campus facilities and/or employee classifications. PHYSICAL DEMAND CATEGORY: Light