Associate Director of Student Success/Student Services

3 days left

Employer
EDvance
Location
San Francisco, CA
Posted
Aug 04, 2022
Closes
Aug 13, 2022
Ref
374404682
Position Type
Associate Director
Hours
Full-time
Employment Type
Permanent
Organization Type
Non-profit
EDvance College (EDvance) is a non-profit, educational institution that addresses the global demand for high quality early childhood educators. EDvance’s mission is to create an ecosystem of teachers, leaders, and change agents who work to transform society. In alignment with this mission, EDvance’s purpose is to provide an academic experience grounded in real and relevant issues with the aim of developing academically well-rounded, equity-focused, and self-determined leaders. To that end, EDvance combines an affordable, inclusive, and dynamic ECE curriculum with unparalleled support services to empower real world students to attain their BA degree through a virtual environment and succeed in career advancement.

EDvance College is a revolutionary redesign of the higher education experience that reimagines a world in which higher education facilitates the development of agency and full potential in individuals and communities. Current trends in workforce development such as more college students identifying as adult students with families or employment related responsibilities and graduation outputs demand a new way of thinking and addressing the needs of a critical and diverse educator population. EDvance College students graduate with the skills and confidence to act as critical, culturally aware change agents in our society and become high-quality teachers who have strong critical thinking, communication, and teamwork skills to lead and collaborate within the classroom and school setting. We are seeking entrepreneurial dynamic team members who share these qualities and can apply them in a high-growth environment, continually pushing to innovate or refine systems and programs to better serve the real needs of people and society, including historically underrepresented groups who may have experienced barriers to access which can be bridged through equitable, reimagined solutions at scale.

:

EDvance is seeking an innovative and student centered Associate Director of Student Success who is capable of encouraging the development and implementation of a ‘whole-human’ student success model and providing an environment where students can thrive through a dynamic online environment. It is imperative that the Associate Director of Student Success be engulfed in the organization's student centered philosophy and culturally responsive approach. The Associate Director will play a key role in ensuring the success of a diverse and growing group of students, which may include first generation, working or parenting, low income, or others who may require equitable services. The Associate Director of Student Success will establish EDvance’s Student Success Services and define the role of the Student Success Advocates. Reporting to the Director of Student Success and Partnerships, the Associate Director of Student Success is a member of an integrated college team providing individual academic and personal case management to EDvance students as they progress through the program.

ESSENTIAL DUTIES
  • Manage the design and implementation comprehensive programs and services to enhance the academic and social success of students, with a focus on activities related to retention, student satisfaction, and achieving post graduation goals with time;
  • Evaluate the effectiveness of the student academic advising function, and make changes to the program to provide better service;
  • Lead outreach, recruitment and orientation sessions including handling logistics for all student activities and events before enrollment, during College, and for alumni;
  • Advise senior leadership on trends and strategic initiatives related to Academic Affairs such as student success, student life, student mental health, admissions and enrollment, career services and alumni services.
  • Lead those initiatives which are prioritized by the group under the realm of student services, with partnership from academic affairs as needed to ensure students are fully supported;
  • Participate in Communities of Practice with faculty and other college staff as needed to support student success;
  • Recommend updates of program, policies, student handbook and reference materials for EDvance programs;
  • Lead high-visibility student events, such as commencements, job fairs, and career forums to ensure that students have ample opportunities for jobs;
  • Continually build relationships with employers of choice for graduates and coordinate any virtual career fairs or promotion of job opportunities to students and alumni to ensure strong post graduation opportunities;
  • Build learning outcomes and produce any content for a learning management system for student services that ensures student success throughout College and beyond, including meeting any requirements such as a library, leveraging technology when appropriate;
  • Oversee a Student Information System/Case Management System, with automated employee files;
  • Cultivate and maintain a culture of co-operations and teamwork within the department;
  • As EDvance College grows, hire, train and supervise a team of Student Success Advocates;
  • Ensure appropriate and on-going training of the staff, including partnering with academic affairs to ensure onboarding of all new students in appropriate cohorts and any additional seminars or events; and
  • Build new priorities into goals as needed to ensure the success of the College and its students, with the possibility of expanding the scope of work to meet needs.
  • Support in the design and implementation of EDvance College’s Student Success model, including defining the roles and responsibilities of the Student Success Advocate;
  • Support the development of a systematic method of identifying students who need additional academic support;
  • Design and implement appropriate interventions or to guide students toward appropriate resources such as tutoring, writing services, mental health support or technology services;

REQUIRED QUALIFICATIONS

The Associate Director of Student Services will possess:
  • Master’s degree from an accredited institution in counseling, social work, higher education or related field;
  • Minimum of three to five years experience in higher education with a demonstrated student-centered philosophy of education and a preference for exposure to student services through an institute or postsecondary non-profit which serves diverse, first generation, low income, and/or international populations preferred;
  • Strong interpersonal and communication skills; and
  • Demonstrated commitment to linguistic diversity and inclusion, and to strengthening educational resources, opportunities, and trajectories for historically marginalized students, families, and communities.
  • Language capacity in Spanish
  • Demonstrated commitment to high quality work and standards in all that they lead;
  • Strong organizational and technology skills, and a willingness to adapt to changing assignments, multiple priorities, and deadlines; and
  • Demonstrated ability to work effectively and cooperatively with diverse constituents including students, peers, partners, graduate programs, and/or potential employers of students, with an orientation toward diversity, equity and inclusion in all aspects of work and willingness to work on evenings and/or weekends to meet student and program needs.

DESIRED QUALIFICATIONS

The Associate Director of Student Services will possess:
  • Language capacity in Spanish
  • Demonstrated commitment to high quality work and standards in all that they lead;
  • Strong organizational and technology skills, and a willingness to adapt to changing assignments, multiple priorities, and deadlines; and
  • Demonstrated ability to work effectively and cooperatively with diverse constituents including students, peers, partners, graduate programs, and/or potential employers of students, with an orientation toward diversity, equity and inclusion in all aspects of work and willingness to work on evenings and/or weekends to meet student and program needs.