Admissions Counselor, International Students
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Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.
We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.
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Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% company match, 5 weeks of time off to start, and tuition benefits for employees, spouses, and dependents with no payback requirement! View details of our total rewards package here.
This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.
The Admissions Counselor, International Students is an official representative of the university. You will be involved in the recruitment of prospective students by means of contact with high school guidance and career counselors, college fairs, informational sessions, and meeting with prospective parents, students and others regarding admissions to Marquette. As a representative of Marquette University your efforts will be focused around recruiting and admitting qualified international undergraduate degree-seeking students who will study at MU on an F-1 visa as well as other students who have studied outside the US.
You will also have the opportunity to represent Marquette University to prospective parents and students through answering admissions related phone calls, traveling to an assigned international and/or domestic territory (to be determined), visiting high schools and community-based organizations, presenting to large and small groups, attending at on-campus events, and generally participating in counseling activities in the day-to-day operations of the Undergraduate Admissions Office.
This position will also work with the Office of International Education to ensure institutional, departmental, and individual student/Exchange Visitor compliance with two distinct bodies of federal regulations – the US Department of State regulations for non-immigrant visitors in the J visa classification and the US Department of Homeland Security regulations for non-immigrant students in the F visa classification.
Duties and Responsibilities
1. Serve as an admissions counselor for first-year and transfer students with a primary focus on international students and supporting domestic admissions counseling work as needed. Serve as the primary contact in Undergraduate Admissions for international undergraduate degree-seeking application processes in Slate and related student employee processes. Work closely with the Admissions Operations team to ensure timely rollout of admissions and scholarship applications and ensure ongoing file review process consistency. Monitor and respond to 24/7 emergency phone calls for the office providing direct emergency response to international students during and outside of business hours as needed.
2. Ensure institutional, departmental, and individual student/Exchange Visitor compliance with federal F and J visa regulations via:
a. mastering and applying F and J regulations across all phases of the student/Exchange Visitor life cycle
b. advising MU F visa students and J Exchange Visitors on their legal obligations, rights and related regulatory procedures via individual appointments, group sessions, regular email reminders
c. authorizing or recommending F and J legal benefits for students, Exchange Visitors and their families including issuance of I-20s and DS-2019s
d. monitoring student and Exchange Visitors compliance with F and J regulations including maintaining accurate and complete student records in the US government’s Student and Exchange Visitor Information System (SEVIS) as well as university based records as required by federal regulations
e. evaluating departmental, College, and administrative policies and procedures that intersect with the F and J regulations to ensure that these policies and procedures are in line with regulatory requirements and initiating collaborative updates of policies and procedures as necessary
f. creating and delivering cultural programming as required by the J-1 regulations
3. Contribute to the development of and help execute a recruitment strategy for select global regions and/or domestic territories, including managing all communication with prospects, applicants, and regional recruiting sources/resources/partners; collaborate with Enrollment Management to contribute to the development of overall international undergraduate recruiting strategy of the university. Participate in on- and off-campus recruitment events, presenting on behalf of Marquette University as needed.
4. Make admission decisions and related credential evaluations for all undergraduate, degree-seeking international students; help to facilitate transfer credit evaluations. Support file review for domestic and international admissions and scholarship programs as needed. Manage international undergraduate degree-seeking application processes in Slate and related student employee processes.
5. Provide student development and advising services — including new and on-going orientation, cultural/social/educational programming, and co-curricular/cultural/academic advising — for new (and continuing, when necessary) international students.
Required Knowledge, Skills and Abilities
Bachelor’s degree in a related field required.
At least one year of experience in the field of international education required.
Requires extensive knowledge of and experience with interpreting and applying federal F and J visa regulations; extensive knowledge of foreign and US secondary and tertiary academic systems, academic credential evaluation and credit transfer knowledge; and international/intercultural experience/competence.
Excellent communicator, in both verbal and written format.
Exhibits a high level of professionalism and ability to succeed in a fast-paced work environment
Shows attention to detail and good organizational skills.
Demonstrates an ability to exhibit empathy and enthusiasm in interactions with students, parents, faculty and staff.
Computer proficiency, including knowledge of Microsoft Office products.
Preferred Knowledge, Skills and Abilities
Master’s degree in a related field preferred