Senior Director, Admissions and Financial Aid

American Association of Collegiate Registrars and Admissions Officers
Cambridge, MA
Aug 14, 2022
Aug 15, 2022
Position Type
Employment Type
Organization Type
Harvard University

Senior Director, Admissions and Financial Aid
Harvard Kennedy School

Position Description

The Senior Director of Admissions and Financial Aid provides leadership for the overall strategy and integrated delivery of admissions and financial aid functions for Harvard Kennedy School master’s degree programs. The Senior Director serves as a key Enrollment Services leader charged with fulfilling the department’s vision of being a national leader in recruiting, enrolling, and supporting the most diverse and talented graduate public policy/administration student body.

We are committed to building and fostering a diverse and inclusive team of staff, students, and faculty and we seek candidates who share our commitment and values. The Senior Director is expected to incorporate the principles of Inclusive Excellence and Diversity, Inclusion, and Belonging best practices into the strategy and practices of the department. The Kennedy School is seeking a technology and data-driven, bold, and innovative leader with a history of success in enrollment and financial aid management and cultivating a diverse and talented staff committed to ongoing professional development and growth.
• Manage all functions of an efficient, compliant, and student-oriented admissions and financial aid program.
• In partnership with senior leadership, develop and implement an effective and integrated, short- and long-range recruitment, yield, and financial aid strategy
• Maintain knowledge of best practices, new developments, and innovations in enrollment strategies in graduate public policy/administration and higher education
• Serve as the key resource for admissions and financial aid policies and procedures
• Oversee the application review and evaluation process for admission
• Ensure compliance with university admissions and financial aid policies and procedures, including applicable legal rules and regulations with respect to students’ rights to privacy and information security
• Direct all activities related to the development and maintenance of required Consumer Information publications, disclosures, and reporting
• Direct activities related to Financial Aid compliance, including but not limited to annual compliance assessments and Federal, State, or Institutional reporting
• Implement, and evaluate recruiting strategies to attract a robust and diverse student body
• Collaborate with the Assistant Dean for Enrollment Services and Associate Director of Enrollment Marketing on marketing strategies
• Collaborate with leadership to evaluate and continuously improve admissions and financial aid policies and processes that leverage data and technology for optimal efficiency
• Provide accurate projections and reporting of financial aid funds and the overall financial aid budget
• Direct and oversee financial aid awarding, processing, and distribution of federal, state, and institutional aid to students in accordance with all applicable laws, regulations, and auditing standards.
• Maximize the strategic impact of available financial aid funds.
• Lead admissions and financial aid goal setting, planning, and process development
• May represent the university at international, national, and local events
• Collaborate with other Degree Program and Student Affairs staff to ensure the success of the overall student experience and actively support Diversity, Inclusion, and Belonging efforts
• Develop and implement operational policies, procedures and training for admissions and financial aid staff
• Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment
• Develop and manage the department’s operational budget to align resources with strategic enrollment goals
• Perform other related duties as assigned

Basic Qualifications

• Bachelor’s degree or equivalent work experience required
• Minimum of 8 years’ relevant work experience
• Supervisory experience

Additional Qualifications and Skills

• Master’s degree in relevant field preferred
• Knowledge of Microsoft Office Suite, advanced Excel skills, Constituent Relationship Management system, and other technologies that support the enrollment management enterprise, including Slate and PowerFaids
• Experience using data analytics and predictive modeling to enhance enrollment strategies
• Advanced knowledge of admissions principles and financial aid processes
• Record of accomplishment in leading diverse teams to meet and exceed strategic enrollment goals
• Experience serving diverse student populations and a demonstrated commitment to racial justice, equity, and inclusion
• Ability to drive change and deliver results in a complex, decentralized, and political environment
• Ability to maintain effective, collaborative working relationships with internal and external colleagues and constituents
• Excellent communication skills (both written and verbal), including the ability to deliver dynamic and engaging presentations to large and diverse audience

Physical Requirements

• Sitting using near vision use for reading and computer use for extended periods of time
• Lifting (approximately 20 to 30 pounds), bending, and other physical exertion

Working Conditions

• Work is performed in an office setting
• Travel may be required
• May be required to work nights and weekends

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard Kennedy School’s Mission and Commitment to Diversity, Equity, and Anti-Racism

At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership-because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies.

Learn more about Harvard Kennedy School’s commitment to Diversity Equity, and Anti-Racism.

Job Function
Faculty & Student Services

Sub Unit

USA - MA - Cambridge

Degree Programs and Student Affairs

Time Status

00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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