Assistant Director, Pathway & Persistence (4509U), Undergraduate Admissions - 39871

Employer
University of California
Location
Berkeley, CA
Posted
Aug 16, 2022
Closes
Aug 16, 2022
Ref
372947621
Position Type
Assistant Director
Hours
Full-time
Employment Type
Permanent
Organization Type
College / University
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

The Office of Undergraduate Admissions must provide a fair opportunity for every applicant to obtain admission to the University, operate in a professional manner that ensures positive staff morale and values hard work and dedication, communicate and collaborate effectively, present a coordinated effort to standardize procedures and document best practices, offer a variety of methods for professional development, and provide first-class customer service in a cost-effective and transparent manner.

Because this position also serves the Center for Equity, Education and Excellence (CE3), importance should be placed on also understanding the department. CE3 is a cluster of multiple student support programs in the Division of Equity and Inclusion. CE3 provides complex and multi-format programs and services to priority student populations to ensure their successful transition into the academy, academic success, graduation, and transition to graduate programs and professional careers. These services have a critical impact on the campus' ability to fulfill its mission of equity, access, and inclusion to California's diverse population.

Application Review Date

The First Review Date for this job is: August 8, 2022.

Responsibilities

Recruitment & Yield, Program/Cohort Development, Coordination, and Leadership

* Serves as territory manager and point of contact for all assigned schools/community colleges within a designated territory and/or cohort. Represents the University of California, Berkeley at school/community college visits, college nights/fairs, transfer days/fairs as assigned.
* Behaves in a manner that promotes goodwill on behalf of the University.
* Plans visits to schools, schedules and makes presentations, interviews, and follow-up visits (virtually, if needed).
* Identifies potential students, and provides information about higher education generally and UC Berkeley specifically.
* Plans, manages and implements events to enhance recruitment and yield, including Cal Day activities, diversity initiative events, mentoring programs, electronic communications, and similar activities.
* Assesses effectiveness in attracting quality students to UC Berkeley.
* Utilizes search and marketing tools and technology.
* Assists the CE3 and student services leadership in developing program policy and short- and long-range planning of program goals and activities.
* Serves as the work lead of day-to-day operations of space, and program resources.
* Charged with initiating and managing the strategic long-term planning efforts to enhance outreach efforts, retention, advocacy, and serves as a sponsor to Underground Scholars Initiative (USI) student leaders, enhancing collaboration between the student organization and CE3 program including business model development & evaluation.
* Supports development of strategies and new approaches that address the specialized needs of students at the high school senior and Berkeley freshman levels.
* Provides academic and personal coaching to student staff in response to difficult or crisis situations.
* Identifies opportunities for the use of technology and social media to achieve academic counseling and student learning outcomes.
* Collaborates with EOP colleagues, contributing information for a holistic review of students on academic probation and/or facing dismissal, and addresses basic needs issues for students experiencing housing and / or food insecurity.

Advising & Retention Support

* Plans and implements program activities and events to engage students in campus life and help them integrate socially and academically.
* Plans, develops and implements services, resources activities, transition course (NavCal), community-building events, student panels, and presentations.
* Coordinates academic and enrichment workshops and plans program events including graduation.
* Meets regularly and one-on-one with cohort students, analyzes and assesses student problems and needs in making appropriate referrals for academic, financial, personal and career counseling.
* Coaches students to develop problem-solving and self-management skills.
* Facilitates topic-based small group discussions.
* Conducts follow-up and outreach activities with students.
* Serves as a liaison between students, parents, school site educators, school site educators, colleges/universities, community agencies, and UC Berkeley's student support programs in CE3 and other colleges/departments. Serves as Officer-of-the-Day (OD) as assigned.
* Provides in-depth information sessions on admissions requirements/selection/eligibility requirements, prerequisite courses, school/college programs and transition to "First Year Bear" curricula, specific financial aid criteria, and career opportunities.
* Assist prospective applicants with course planning.
* Responds to general inquiries via phone, email, within system tools, and/or in person.
* Contact students regarding their admission to Berkeley.

Application Review

* Serves as lead reader for assigned territory, including the training and management of assigned external readers.
* Reads and scores applications for freshman and transfer admission.
* Assesses academic preparedness of applicants.
* Assesses applicants for motivation, initiative, leadership potential, work/life experience, extracurricular activities, socioeconomic status, disability, and educational/personal hardship.
* Uses professional judgment when reviewing complex applications for admission.
* Using extensive knowledge of college/school/department requirements and applicant pool, assesses the applicants' overall record and experience for final admissions recommendation.

Assessment & Evaluation

* Maintains a caseload of newly admitted students.
* Performs course-by-course evaluations for transfer credits.
* Evaluates transcripts for prospective, new and continuing students.
* Mandates supplemental academic preparation as condition of admission where appropriate.
* Determines if applicant has met specific University/campus requirements at point of admission.
* Finalizes applicants' entrance records for the University.
* Cancels admissions or recommends cancellation decision be sustained or reversed based on extenuating circumstances, recommendations or supplemental information regarding applicant.
* Contacts applicants regarding status of their admission.
* Conducts assessment and evaluation of program components including coordination of workshops and group academic counseling/advising sessions, facilitation of credit bearing courses.
* Tracks and evaluates program effectiveness and student outcomes through online surveys and by monitoring academic performance.
* Develops strategies to improve outcomes and meet changing service and business needs with efficiency.
* Works in collaboration with the Independent Student Programs Cluster Director to conduct annual review of program components.
* Prepares and submits written semi-annual reports to the board and CE3 management.
* Supports documentation and data collection related to student and cohort outcomes and points of contacts.
* Collects statistical data and reports on admissions, retention/persistence, and graduates.

Campus Partnerships & Fundraising Support

* Plans, develops, coordinates and implements activities for first-year transition for undergraduate student development in partnership with campus programs.
* Interprets, implements and applies University admission policies.
* Keeps supervisor abreast of progress/process.
* Maintain and support relationships with alumni and current student groups.
* Plays key role to support fundraising and stewardship by identifying and potentially bringing in philanthropic donors.
* This includes maintaining relationships with campus development partners, such as SED, and participates in.
* Responsible for cultivating and maintaining relations with long-term funding partners to expand potential initiatives.

Professional Development, Program Supervision & Training

* Maintains knowledge of and utilizes current references and resources, e.g., Evaluation Guidelines, articulation agreements, up-to-date references/resources, e.g., Quick Reference for Counselors, etc.
* Participates in state, regional and national associations and events relating to recruitment and/or admissions in higher education, e.g., AACRAO, PACRAO, NACAC and/or WACAC, ACT, College Board and systemwide Counselor Conferences. Additional business needs of the office as assigned.
* Develops and oversees the training and supervision of 10-15 NavCal Mentors.
* Works closely with CE3 management to train campus personnel on program elements and services and policy issues impeding the success of cohort students.
* Represents the program and the campus at regional and national conferences and in the community at large.
* Professional development: participates in seminars, workshops, conferences, training opportunities, etc. to support students and stay current on legislation related to formerly incarcerated students.

Required Qualifications

* Thorough knowledge and experience working with a diverse student population.
* Takes an asset-based and culturally informed approach to working with diverse student and community populations.
* Ability to accurately interpret and communicate University policies and procedures to prospective students and the public.
* Thorough and comprehensive knowledge of and/or ability to learn academic programs, including curricula, admissions requirements, and financial aid programs, at colleges / universities and specifically at UC, and / or specific colleges and schools.
* Ability to establish and maintain cooperative relationships with schools, universities, community organizations, and other institutions.
* Ability to develop recruitment plans and programs, and design effective materials.
* Excellent oral, written and presentation skills.
* Time, organization and project management skills.
* Knowledge of K-16 education issues.
* Must maintain current knowledge of and/or ability to learn applicable rules and standards of all associations and agencies to which the Berkeley campus of the University of California adheres, and, at all times avoid any and all violations of these rules and standards.
* Proficiency in a variety of software applications including, but not limited to, office productivity, customer relations management, and online application reading and evaluation.

Education

* Bachelor's degree in related area and / or equivalent experience / training.

Salary & Benefits

* This is a full-time (40 hours/week), career position, and eligible for full UC benefits.
* This is an exempt, monthly paid position. The annual salary is commensurate with experience.
* For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.

Other Information

This is a hybrid position, with 50% remote work eligibility.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

For the complete University of California nondiscrimination and affirmative action policy see:

http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct