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Senior International Services Advisor

Johns Hopkins University
Baltimore, Maryland
Role/Level/Range: ACRP/04/MD 
Closing date
Oct 15, 2022

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Immigration, Student & Scholar Services
Knowledge Communities
International Student and Scholar Services
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University

Job Details

The Office of International Services is seeking a Senior International Services Advisor. This position serves as a Senior Advisor on student visa categories, with development and policy-making responsibility related to those non-immigrant populations. It is an authorized school official for student (F-1) and exchange visitor (J-1) programs. The position is responsible for ensuring compliance to all requirements pertaining to international students at JHU as set forth by the Department of Homeland Security, Department of State, Social Security Administration, and other government agencies.


Specific Duties & Responsibilities:

  • Advise international students (undergraduate, graduate, and professional) and exchange visitors on all matters pertaining to their immigration status, related concerns, administrative and cultural issues. Specifically, advise students and exchange visitors, individually and in groups on: F and J immigration regulations Issues of cultural adaptation and culture shock Laws pertaining to employment eligibility and employment verification (form I-9), Social Security Numbers, driver’s licenses and related issues Other individual concerns related to their status as an international student/visitor at Johns Hopkins


  • Serve as Designated School Official and Alternate Responsible Officer capable of advising students on complex F-1 and J-1 immigration scenarios Process immigration benefits for international students and exchange visitors Generate immigration documentation (I-20, DS-2019 forms) for new and continuing international students/exchange visitors Provide advising during assigned advising hours and scheduled appointments Manage assigned reports and alerts in the Student and Exchange Visitor Information System (SEVIS) Remain abreast of regulatory changes and development as they affect international students


  • Participate in formal and informal outreach for the Office of International Services, including: Programming on immigration benefits, cultural adjustment, and related issues for students and exchange visitors Provide regulatory, procedural and cultural training for University faculty and staff Consult with outside agency representatives – sponsoring agencies, government officials, employers of students – on behalf of students


  • Assist in the administration of the Office of International Services. Serve on assigned OIS committees, working groups and task forces Participate in office’s strategic planning and make recommendations Serve as liaison to academic and administrative units as assigned Represent OIS on University committees Assist in the training of new OIS staff and student assistants Assist in the development and implementation of formal office policies and procedures and disseminate that information to affected parties including international students, scholars, faculty, and academic departments Prepare and update information materials Occasional oversight of OIS front desk operations to ensure efficient and effective workflow


  • Perform other duties as assigned.


Minimum Qualifications (Mandatory)

  • Bachelor's Degree required (Additional experience may be substituted for education).  Five years of related experience and familiarity with international education in general. Must demonstrate extensive regulatory experience in an office responsible for interpreting and applying government regulations and statutes pertaining to non-immigrant students. Advanced knowledge of U.S. Immigration laws and regulations pertaining to F and J students and their dependents.  Knowledge of procedures for employment, change of visa status, reinstatement and other complex F and J authorizations and processes. 


* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. 


Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. 


Preferred Qualifications:

  • Master’s Degree.  Note: Bachelor’s or Master’s Degree in a field related to international education also preferred.


Special Knowledge, Skills or Abilities:

  • Must be U.S. citizen or Permanent Resident to meet regulatory requirements as a Designated School Official and Alternate Responsible Officer.  Must be willing to travel to participate in professional meetings and conferences.  Ability to work cooperatively and collaboratively with diverse groups and individuals Must have extremely good time management and customer service skills. Strong interpersonal, collaborative, organizational, analytical, and oral/written communication skills.  Ability to multitask, work independently, and manage complex projects.


Technical Qualifications or Specialized Certifications:

  • Understanding of F-1 and J-1 immigration regulations. Experience with use of MS Office applications, especially Word, Excel, and Outlook; experience in use of university student and personnel information systems; familiarity with FERPA regulations.


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.


The successful candidate(s) for this position will be subject to a pre-employment background check.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


EEO is the Law
Learn more:


Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


Note: Job Postings are updated daily and remain online until filled.


JH at Keswick




After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. When considered in partnership with its sister institution, the Johns Hopkins Hospital and Health System, the university is Maryland's largest employer and contributes more than $10 billion a year to the state's economy. The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.Johns Hopkins University is an equal opportunity/affirmative action employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff, and students. All applicants who share this goal are encouraged to apply.

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