International Admissions Coordinator (Student Services Professional IV)

Job No: 516990
Work Type: Staff
Location: Dominguez Hills
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Position Information

This is a full-time, permanent (probationary) position.

May be required to work extended hours and/or weekends.

Conditions of Employment

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy. Questions about the COVID-19 Vaccination Policy may be sent to hrm@csudh.edu.

Application Deadline & Salary Information

The application deadline is Wednesday, August 3, 2022. The review of applications has been extended to Wednesday, August 24, 2022.

The salary range for this classification is minimum: $5,351.00 - maximum: $7,633.00

Major Duties

Under general supervision of the Senior International Officer, the incumbent is responsible for leading International Admission. The incumbent will lead a complex international admission process, including development and implementation of a comprehensive strategic enrollment plan for the office of International Education; provide guidelines, policy recommendations in line with CSUDH and CSU admission polices and regulations; interpret and apply provisions of Title V of California administrative code and University policies relating to admission; and perform duties associated with serving as the university's Designated School Official (DSO). The incumbent will coordinate the application processing for international applicants and/or coursework; evaluate records for admission eligibility and credit toward degrees; analyze the academic records of first-time freshman, transfers, graduate students applicants and non-degree seeking students for the American Language and Culture Program (ALCP); evaluate transfer credit for undergraduate degrees and specialized programs; as well as graduate level programs and non-degree seeking applicants; determine eligibility for admission; advise applicants, students and faculty on state and university requirements for admissions eligibility issues and CSUDH degrees at the undergraduate and graduate level. May be required to work extended hours and/or weekends.

Qualifications

Required Experience

Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master's degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Required Education

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.

Knowledge, Skills and Abilities

Must have the ability to meet the Department of Homeland Security's requirements for Designated School Official (DSO).

General knowledge of the practices, procedures and activities of an admissions office at a college or university, including special issues related to the admission and enrollment of international students. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques as they relate to recruitment, admissions, and international and domestic transcript evaluation.

Ability to interpret and apply enrollment management program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies, student advising, community contacts, and others in committee work; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.

Skill in prioritizing and organizing work to meet deadlines; and quantitative methods and data entry.

Preferred Qualifications

Preferred Experience in International Admissions and Records at a public university.

Preferred Education: Master's Degree

Responsibilities

60% Serve as the lead for a highly complex international admission process, oversee a team of staff and student assistants. Lead international admission assessment and evaluation efforts to determine success of the program and make recommendations to the Senior International Officer accordingly. Provide high level analytical reports in current trends of international recruitment, marketing strategies. Provide recommendations to the Senior International Office to achieve CSUDH Strategic Plan enrollment goals based on a comprehensive understanding of policies, procedures and practices as they apply to CSUDH, CSU and other admission regulations. Make high level independent admission decisions with a high level of delegated authority. Develop special projects in a leadership capacity. Provide detailed weekly reports to assess progress, identify areas of improvements, challenges and make recommendation to the Senior International Officer to achieve success.

Interpret documents from other educational institutions, domestic & foreign, to determine equivalency of degree and courses toward CSU requirements; determine accreditation status of every institution with regard to acceptance of credit; determine course content, level (freshman, lower division, upper division, graduate) unit value and grading from transcript and appropriate catalogs from other institutions; determine equivalency of courses from other institutions, domestic & foreign, to university requirements; determine admission eligibility by the evaluation of academic records (high school, college, university) and transfer credit; ensure CSU residency requirements are met; evaluate courses in satisfaction of specific non-traditional credit and university general education and statutory requirements; evaluate results of various examinations toward course credit such as Advancement Placement, College Level Examination Program (CLEP) and other system approved testing procedures. Determine equivalency of courses from other institutions, domestic & foreign to university requirements for non-degree seeking students.

Perform duties associated with serving as the university's Designated School Official (DSO). Register and maintain international student files in SEVIS; issue I-20 forms and other immigration documents; coordinate efforts and work closely with International Student Services.

20% Counseling and Admission: Lead and direct the work of International Admission in collaboration with International Outreach, International Student Services, CSUDH Credential Evaluator and Admission to prepare prospects for the CSUDH admission process and meet enrollment requirements and CSUDH Strategic Plan for Internationalization; correspond and confer with students regarding evaluation of their prior education institutions and agencies as needed to clarify policies; advise ineligible students regarding educational alternatives available to achieve eligibility for admission; correspond with students regarding the status of their admission's application. In collaboration with International Outreach work with agents and marketing platforms to recruit prospective international students.

Complete international application and communication processing including, but not limited to: annual set-up, file coding, file tracking, checklist assignment, checklist review, checklist update, admission decisions, and batch assignments/processing. Work must be completed in accordance with identified timelines.

10% Lead and collaborate with Academic Affairs, colleges, departments, programs, faculty, Admission, Advising and international students to better integrate International Education in the curriculum and promote it internationally; prepare reports as required by the Senior International Officer; as needed and required, assist other areas such as International Outreach, Study Abroad, and International Student Advising.

5% Develop, with assistance from the Senior International Officer strategies to accommodate increased work volume, particularly in preparation for peak processing periods and troubleshoot various issues of both staff and student concerns; provide follow up in response to management's directives.

5% Perform other duties as assigned/required by MPP.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at https://www.csudh.edu/dhpd/clery/crime-stats/ , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9

Applications Close: 24 Aug 2022

To apply, visit: https://careers.csudh.edu/en-us/job/516990/international-admissions-coordinator-student-services-professional-iv

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