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Open Date 08/10/2022 Requisition Number PRN31819B Job Title Supervisor, Student Services Working Title Tutor Coordinator Job Grade C FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 20 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Flexible schedule; hybrid in-person and work-from-home schedule possible.

VP Area U of U Health - Academics Department 01475 - Academic Success Program Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $16.50 - 17.50/hourly Close Date Open Until Filled Yes Job Summary

The Academic Success Program (ASP) at the Spencer Fox Eccles School of Medicine (SOM) is a team of educational professionals that provides a targeted and comprehensive suite of programs and strategies geared to foster academic success. The ASP is committed to supporting University of Utah medical students through tutoring services, academic workshops, and learning resources.

Supervises part-time student employees by coordinating and overseeing tutor and Supplemental Instruction assignments in the ASP. Ensures policies and procedures are implemented. Oversees tutor recruiting and hiring processes. Assesses quality of tutor program and implements appropriate changes. Updates tutor handbook and trains new tutors. Monitors and submits payroll for all ASP student employees.

Our generous University staff benefits package includes but is not limited to: health care and dental plan options, tuition reduction, UTA pass (Bus, TRAX, & FrontRunner), paid holidays, paid leave time, employer and employee paid retirement, and more!

Responsibilities

• Oversee all aspects of the tutor hiring process. Establish a data-driven tutor recruitment process that takes into account tutor expertise and student need across the SOM educational continuum. Take into account budgetary parameters when determining hiring needs and tutoring policies.
• Act as the liaison between ASP and SOM Human Resources to ensure timely completion of new hire paperwork. Coordinate all aspects of new hire process, including onboarding process and completion of required University training.
• Implement and conduct tutor training sessions for all new hires. Make modifications as needed based on feedback and need.
• Update the ASP Tutor Handbook.
• Supervise all part-time ASP Tutors and Supplemental Instruction Leaders. Work closely with the Directors and Learning Specialists to ensure timely and appropriate pairing of students and tutors. Assist supervisor in determining Supplemental Instruction needs. Schedule sessions, including rooms, based on those needs. Notify students of scheduled sessions.
• Implement and conduct tutor training sessions for all new hires. Make modifications as needed based on feedback and need.
• Monitor and submit payroll for all part-time student staff, including tutors, mentors, and Supplemental Instruction leaders.
• Assist the Senior Director in the development of ASP budget specific to tutoring, Supplemental Instruction, and mentoring. Ensure project goals align with needs. Assist with the tracking of expenditures.
• Act as the liaison with other Dean's office units in scheduling Supplemental Instruction sessions and tutor training.
• Develop and implement communication strategies between ASP and medical students specific to the tutoring, Supplemental Instruction, and mentoring programs. Consider the use of social media, ASP website, canvas, and email in this plan, along with opportunities for face-to-face notification.
• Participate in Dean's Office and university committees as appropriate
• Generate and compile monthly tutoring, Supplemental Instruction, and mentoring reports.
• Act as a resource to identify and resolve problems and complaints.
• Other duties as needed to support the mission and goals of the ASP.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Minimum Qualifications

Five years of experience in a related field, with two of those years working as a supervisor, or equivalency; knowledge of related trade or department specific equipment, systems and procedures. Demonstrated organizational, human relations and effective communication skills are also required. Some areas of assignment may require additional experience, specific licensures or registrations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description

Preferences

Applicant must have basic computing skills including working knowledge of Excel and Outlook. Applicant must have potential to learn other systems including the campus payroll system, Kronos.

Type Benefited Staff Special Instructions Summary Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Do you have five or more years of related work experience or equivalency?
• Yes
• No
  
• • Do you have two or more years of supervisory experience or equivalency?
• Yes
• No
  
• • Do you have previous work experience in a college/university environment?
• Yes
• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter
• Appropriate discharge document (such as a DD-214 - Member Copy 4) - Veteran Only - Call 801.581.2169
• Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission