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Associate Director, Advising and Student Services

New York City, NY
Closing date
Oct 8, 2022

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Student & Scholar Services
Position Type
Associate Director
Employment Type
Organization Type
Plan, manage and direct administrative activities related to student admission, enrollment, advisement and retention. Advise and counsel prospective and current students on program and course selection. Plan, implement and administer agreed-upon goals and objectives. Develop and recommend policies and procedures related to student services. Manage independent study process. Monitor progress of student veterans through their academic careers to degree completion. Work collaboratively with instructional faculty and academic support groups to facilitate services and enhance student success and retention. Develop and present reports and recommendations for a variety of programs and projects. Direct a centralized advisement unit to better serve both residential and online students, support the growth and meet the changes in academic programs across two campuses in ALT: Washington Square and Brooklyn Campuses.

Deadline to apply is September 30, 2022.

Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree in higher education administration, student personnel or counseling, or social work.

Required Experience:
3+ years Experience in higher education working with adult students.

Required Skills, Knowledge and Abilities:
Knowledge of student service operations and best practices. In-depth knowledge of counseling and advisement procedures/policies. Knowledge and understanding of non-traditional student experiences and needs. Ability to write and speak effectively and make presentations. Demonstrated ability to work as a part of a team. Strong organizational skills..

Preferred Skills, Knowledge and Abilities:
Knowledge of retention operations, principles and functions. Ability to work in a changing educational environment. Must be able to practice strong, creative problem solving. Salesforce experience.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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