The University of Northern Colorado (UNC) Office of Admission seeks an inclusive, globally-minded, and enthusiastic professional colleague to join our team. This position exists as the lead processor of international student applications and member of the Admissions Operations Team.

Reporting to the Assistant Director of Graduate and International Operations, the International Processing Specialist is a conduit to the Office of Global Engagement (formerly Center for International Education), Athletics Department, Graduate School, Bear Central, and other groups who interface with and support international enrollment at UNC. This position is directly responsible for processing all undergraduate and graduate international applications and materials, evaluate foreign transcripts and credentials, and process recommendations for admission. To be successful, this person must understand, adhere to, and communicate clearly complex policy and procedures to internal and external individuals and groups. As a member of the operations team, the International Processing Specialist will be expected to contribute ideas and feedback as part of ongoing efforts to improve the international and domestic student application experience.

Minimum Qualifications: Bachelor’s degree

Job Summary: 

• Responsible for processing all undergraduate and graduate international student applications, transcripts, foreign credentials, and English proficiency test scores accurately and expeditiously.
• Assist in the evaluation and processing of international applications for admission to determine qualification for direct, conditional and/or provisional admission in line with established university and program entrance requirements.
• Notify the NCAA compliance staff of any missing materials for student-athletes in a timely manner. Utilize available resources including, but not limited to, ACCRAO Edge, NAFSA Foreign Credentials Evaluation Resources, NCAA publications, and World Education Services (40%)
• Actively participate in the development and maintenance of a proactive and service-minded application, enrollment and matriculation workflows and communication strategy for incoming international degree-seeking students in close collaboration with ISSS team and key campus offices.
• Assist with the annual review of international applicant communications, checklists, and decision letters. Identify areas of improvements and make ongoing recommendations to allow UNC to better serve and inform international candidates for admission (20%)
• Ensure accurate international student, application, and school records exist between database systems, develop and manage queries for data integrity. Responsible for maintaining accurate and up-to-date internal processing team documentation regarding university policies, entrance requirements and procedures related to international student admissions processing. (20%)
• Develop and maintain positive working relationships with the Assistant Director of Graduate and International Operations, staff in the Office of Global Engagement, the Department of Athletics, and Graduate School in advocacy of international students. Provide support as needed to assist with yield and enrollment efforts. (10%)
• Assist the admissions operations team with processing of requests such as change of term, change of major, etc. as well as providing backup support for processing of domestic undergraduate and graduate applications as time allows. Other administrative duties as assigned. (10%)

Preferred Qualifications:

• At least one year of professional experience in international admissions within U.S. higher education context, international student advising or support, or educational technology
• At least a basic understanding of standardized tests, English proficiency tests, and university admissions requirements 
• Minimum one year experience in data/document processing, experience in enrollment management/operations and student information systems is highly preferred. On the job training will include systems navigation, international transcript evaluation process, graduate and international admissions process. 
• Knowledge of and direct experience with student information systems and CRMs (Slate Technolutions and Banner preferred) 
• Ability to interpret and uphold policies regarding admissions and credential evaluations in a consistent manner according to institutional standards
• Experience with the Microsoft Office suite (Outlook, Excel, Word, Sharepoint)
• Effective oral and written cross-cultural communication and interpersonal skills
• Strong organizational skills and attention to detail
• Familiarity with complex and disparate international education systems
• Exceptional customer service skills, student first and service-oriented attitude 
• Ability to identify resources and opportunities to increase efficiencies and contribute to process improvement
• Ability to synthesize information from multiple sources
• Ability to represent the institution and its interests professionally to diverse groups of internal and external constituents
• Ability to triage workload and prioritize accordingly
• Demonstrated ability and willingness to interact cooperatively and inclusively with staff, faculty, and students from other cultures, ethnic groups, lifestyles and backgrounds 

Check UNC HR website for a complete position description and to apply: https://careers.unco.edu/postings/5406