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Student Services Advisor I

University of Southern California
Los Angeles, CA
Closing date
Aug 4, 2023

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Student & Scholar Services
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University
The Department of Population and Public Health Sciences is in search of a Student Services Advisor 1 for the Master of Science in Global Medicine program at the Keck School of Medicine of the University of Southern California. The individual should have student advisement experience and strong communication skills. The applicant should also be dependable, empathetic, and detail-oriented.

Employment involves (1) counseling and/or providing current & prospective graduate students with a range of services covering admissions, academic counseling and advisement, registration, and student programming; (2) monitoring and tracking student progress and records (with a focus on admissions and enrollment), inputting data, and generating reports utilizing student databases; (3) coordinating and participating in information sessions, recruitment, orientation, Commencement, and other student-oriented events; (4) research and outreach to student organizations and advisors; (5) working with a team to evaluate and support the admission of new students to the Global Medicine program (6) advising student groups and organizations; (7) assisting in the preparation or update of bulletins, newsletters, handbooks, guides, fact sheets, brochures and digital marketing materials (9) staying current on a wide range of university policies, school-wide policies, and global educational trends affecting graduate students, accreditation, and special programs.

The ideal candidate will have strong organizational capabilities, superb critical thinking skills, excellent communication and teamwork skills, and a demonstrated ability to work independently while managing multiple tasks. Should have experience working with educational technology and a willingness to adopt new technologies as needed. At least 2 years of work experience is required. Experience in student advisement and counseling is required. Master's degree is preferred.

The hourly rate range for this position is $28.87 - $33.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education:

Bachelor's degree

Combined experience/education as substitute for minimum education

Minimum Experience:

1 year

Preferred Education:

Master's degree

Preferred Experience:

2 years

Minimum Field of Expertise:

Student program or services experience

Preferred Field of Expertise:

Knowledge of USC student and academic programs, policies and procedures and

knowledge of the student information system.

Skills: Other:



Budget control

Communication -- written and oral skills

Conceptualization and design

Conflict resolution


Creative writing and editing

Interpretation of policies/analyses/trends/etc.


Knowledge of applicable laws/policies/principles/etc.




Problem identification and resolution

Project management

Public speaking/presentations



Statistical analysis

Skills: Machine/Equipment:

Computer network (university)

Personal computer

Supervises: Level:

May oversee student, temporary and/or casual workers.

Supervises volunteers.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at Inquiries will be treated as confidential to the extent permitted by law.

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If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:$9925/9925$94626.htmld

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