SUMMARY:

Reporting to the Director of International Recruitment, the Assistant Director is responsible for assisting the University in meeting its enrollment goals by participating in initiatives targeting prospective international students (undergraduate and graduate); developing and cultivating relationships with student counselors/advisors; recruiting and assisting international students already based in the U.S.; traveling internationally to interact and meet with prospective and newly admitted students; interacting with students virtually; assisting with the yield of admitted students; maintaining international agent and other external relationships. 

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

• Assists in the planning and management of international recruitment initiatives by developing and recommending goals, policies, and procedures that support the unit’s overall goals.

• Develops and recommends plans for assessment and improvement of international recruitment activities to support enrollment goals.

• Schedules, coordinates, and travels to programs and events to promote the recruitment and yield of undergraduate and graduate international students located in the United States and overseas; provides appropriate follow-up to students in attendance at recruitment events.

• Delivers interactive presentations, virtually and in-person, to diverse audiences at high schools, agencies, EducationUSA offices, universities, public fairs, and on-campus.

• Represents the Office of Global Engagement at on-campus events including Open Houses, Admitted Student Days, and International Orientation; represents the University at conferences and during recruitment trips - domestic and international and in-person or virtual.

• Advises prospective students about the application, enrollment, and immigration-compliant procedures.

• Establishes and maintains communication and cooperative working relationships with University administrators, faculty, staff, students, government and private agencies, and/or the public to increase recruitment opportunities for the University.

• Prepares reports on recruitment events hosted or attended by the office; compiles, summarizes, and analyzes data for recommendations for changes or improvements.

• Serves as primary contact for prospective and newly admitted international students, parents, school administrators, agencies, third-party vendors, EducationUSA officers, and community officials.

• Engages prospective students and external partners to build strategic alliances and referrals.

• Advises and counsels students, parents, and/or alumni regarding academic program offerings, activities, and services provided by the University.

• Develops reports to demonstrate the effectiveness of recruitment strategies; generates data and reports using the Slate platform.

• Assists with the development of international student recruitment publication materials, including promotional videos and social media campaigns.

• Assists with agent relationship management, including but not limited to regular communication and follow-up with agents; conduct training sessions; and oversee commission payments.

• Provides guidance and assistance to prospective students and families when unusual problems occur.

• Manages and maintains content on international social media (Facebook, WhatsApp, etc.).

• Contributes content for student outreach including updating the OGE’s website.

• Assists with Slate mailings, queries, event management, and report generation.

• Updates various University technology systems including Slate and Banner.

• Assists with improving international student operational procedures and admission-related policies, as well as collaborations with external groups regarding international student recruitment.

• Participates in day-to-day operations of the international admissions cycle including uploading data, running reports, sending communications, responding to e-mails, and scheduling meetings with prospective students.

• Provides excellent customer service and clear communication to all prospective and newly admitted students.

• Works closely with offices in the Enrollment Management Division to ensure positive experiences for prospective students.

• Participates in department, division, and university special projects as required.

• Performs other duties as assigned.

• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED: 

• Bachelor’s degree from an accredited college or university. 

• Minimum of three years of recruitment/admissions experience in higher education.

• Minimum of one year of international recruitment or admissions experience in higher education.

• Excellent written, verbal, and public speaking skills to support relationship building with prospective and newly admitted students and other constituents.

• Proven ability and track record of establishing and nurturing relationships to generate successful recruitment outcomes.

• Ability to present the University to individual students as well as large diverse audiences in a positive manner.

• Proficiency with Microsoft Office Suites (Word, Excel, and PowerPoint) and experience with websites and social media sites; online platforms such as Zoom.

• Strong analytical skills.

• Valid driver’s license, passport, and personal vehicle are required to perform job functions.

• Ability to work outside of normal office hours (early mornings, evenings, and/or weekends), and travel domestically and internationally, in the performance of assigned responsibilities.

•  Ability to lift to 30lbs.

PREFERRED:

• Prior experience with Banner and Slate.

• Familiarity with Slate mailings, events, queries, and reports.

• Prior international recruitment travel experience.

• Experience working with international agents and external vendors.

• Basic knowledge of immigration regulations regarding F-1 and J-1 visas.

• Ability to analyze and interpret the needs of students and offer appropriate solutions.

• Fluency in two or more languages.

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions. 

Department

Global Engagement/Recruitment

Position Type

Professional - Non-Faculty

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/