Student Services Advisor II

4 days left

University of Southern California
Los Angeles, CA
Sep 11, 2022
Sep 30, 2022
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University
The Opportunity The Office of Graduate Affairs at the Keck School of Medicine of USC is seeking a Student Services Advisor II to join our dynamic team in administering our graduate programs. Duties for this position may include:

* Graduate student advisement/counseling related to an academic program, financial aid.
* Evaluate student problems (academic, personal, or administrative) and refer students to the appropriate student support services.
* Support admissions, recruitment, and retention activities.
* Conduct degree progress checks and certify students' degrees.
* Develop, support, and coordinate various academic and co-curricular programs, including but not limited to professional development.
* Collaborate and provide administrative support to program faculty and senior administration.
* Compile statistical data and prepare departmental-related reports pertaining to admissions, admissions, graduation, and job placement. Develop surveys and assessments.
* Attend departmental meetings and serve as departmental liaison at university meetings/committees.
* Maintain professional knowledge through participation in associations, committees, workshops, and other means of networking.
* Manage course scheduling, classroom scheduling, administration of BlackBoard, and other academic systems.
* Plan and coordinate ceremonies and events for the division, including graduation.
* Other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The ideal candidate will:

* Enjoy being part of a collaborative team to provide student support.
* Have outstanding communication (written and oral), time management and leadership skills.
* Think creatively to design strategies to effectively engage with students, alumni, and employers.
* Be flexible and able to prioritize urgent issues on an as-needed basis.
* Be adept in utilizing new technologies as well as Qualtrics and other survey and assessment tools.

Application Procedure:

As part of the application, candidates must upload one document file (Word or PDF) that contains the following: 1) a cover letter including your advising philosophy and leadership experience, 2) a resume.

Preferred Qualifications:

Master's degree in Student Personnel Administration, Higher Education, Counseling or Related Field

Preferred Experience: 3-5 years

Preferred Field of Expertise: Administrative experience in a university environment and knowledge of university policies and procedures.

Knowledge of USC programs, Student Information System (SIS), services and software.

Minimum Education: Bachelor's Degree Combined experience/education as substitute for minimum education

Minimum Experience: 3 years Minimum Field of Expertise: Directly related experience in student services and programming with the ability to lead.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at Inquiries will be treated as confidential to the extent permitted by law.

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