The Center for International Studies seeks an Associate Director of Immigration and International Support Services/Data Manager to serve as Designated School Official (DSO) for a population 950+ F-1 international students over three campuses. The Associate Director has the lead role in maintaining the data integrity of F-1 student immigration records in Terra Dotta (the international student database) and the Student and Exchange Visitor Information System (SEVIS). The Associate Director advises F-1 students on immigration and international support concerns, and provides assistance with international student programming and other projects, as needed. The Associate Director reports to the Director of Immigration and International Support Services and is based on the Boston campus. This position offers a flexible work arrangement with the opportunity to work remote part of the week.
Data Maintenance and Analysis (40%)
- Manage all SEVIS functions (e.g. SEVIS registration, reports, and alerts) and act as point person for maintenance of SEVIS data. Maintain data integrity for the department via various databases (Datatel/Colleague, Terra Dotta, SEVIS).
- Spearhead the SEVIS Registration process each semester to ensure international students' progress to ensure continued compliance with the F-1 student regulations.
- Develop and maintain communication plan for reporting requirements and alerts.
- Update and maintain procedural/operations manual, as necessary.
- Coordinate any upgrades and implementation with Terra Dotta liaison and MCPHS Information Systems.
International Student Advising (35%)
- Serve as the Designated School Official (DSO) and advise 350+ F-1 students on immigration regulations and maintaining their immigration status in the United States.
- Review documents collected by International Admissions and issue Initial Attendance I-20 documents to new, incoming F-1 students.
- Advise and process student requests using advanced working knowledge of F-1 immigration regulations, including reporting requirements and Department of Homeland Security regulations.
- Serve as an IISS liaison to University stakeholders regarding immigration regulations, compliance requirements and procedures.
- Update and maintain knowledge on F-1 student compliance requirements (e.g. review updated guidance, follow listservs, attend local and national conferences, etc.)
Website and Online Resource Management (15%)
- Maintain and update IISS website and international student portal.
- Develop and support online materials and workshops.
Support Services (5%)
- Liaise with non-immigration government and community agencies.
- Collaborate with internal and external stakeholders on student events and workshops.
- Serve as a point person for orientation and check-in events.
Other Projects (5%)
- Other projects as assigned.
Represent Center for International Studies on University committees, as needed.
- Bachelor's degree
- Minimum of 5 year's experience advising on policies and procedures as applied to international students as a Designated School Official (PDSO/DSO), a minimum of 3-5 years of experience required in a university setting.
- Minimum of 3 years of relevant experience supporting batch systems and databases.
- Excellent attention to detail and familiarity with auditing procedures.
- Ability to clearly communicate government regulations and university policies to international students, faculty and administration.
- Comfortable working independently and meeting deadlines.
- Enjoys working within a team in a diverse, intercultural, and fast-paced environment.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health- and life-sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical Area, downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our strategic priorities of collaboration, inclusion, success, sustainability, planning, and support.
We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while advancing the MCPHS strategic plan.
MCPHS is an equal opportunity employer that celebrates a diverse community. We seek to recruit, develop and retain the most talented people from a diverse candidate pool. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.