UCSD Layoff from Career Appointment: Apply by 9/6/22 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 09/27/22. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under the overall guidance of the Director of Study Abroad UC San Diego, with general supervision from one of the Assistant Directors, advise students about education abroad options, including: the credit-bearing UC Education Abroad Program (UCEAP); the Opportunities Abroad Program (OAP); and Global Seminars (GS), Global Exchange, and non credit-bearing work, internship, service learning and volunteer options, with an emphasis on one, or more, of these programs. Evaluate the eligibility of applicants to the UC Education Abroad Program and make selection decisions. Assist with the selection process for Global Seminar participants. Plan, implement, and evaluate a variety of student recruitment and academic department outreach activities.
Coordinate with education abroad returnees, graduate and professional students, and parents as part of outreach and marketing efforts. Establish and maintain professional networks with key UC San Diego offices. Participate in team advocacy efforts campus-wide. Advise students about, and assist with, administration of scholarships to send UC San Diego students to education abroad. Develop content for, plan, and implement general pre-departure and country-specific orientations for students going abroad.
Work with academic advisors in the Colleges and academic departments to review education abroad options, processes, participation rates, and to facilitate the integration of education abroad coursework with UC San Diego degree requirements. Assist with recruitment, selection, and hiring of student assistants and provide work direction.
Cover letter required for a complete application.
- Working knowledge of advising and counseling techniques. Minimum of one (1) year of professional advising experience with student populations in an educational or counseling environment. Excellent interpersonal skills and the ability to employ fundamental counseling techniques with sensitivity, including appropriate referrals.
- Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Skill and experience using Microsoft Office programs including Word, Excel, and PowerPoint, as well as other software programs, such as FileMaker Pro, In-Design, Adobe Acrobat, etc. Ability to use student information systems (such as; ISIS, StudentLink, and QueryLink). Skill to conduct research and solve problems associated with use of computing systems and software packages.
- Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Ability to establish priorities, set goals, organize workload, work independently, innovate when necessary, and make independent judgments about policies, procedures and work priorities within existing guidelines. Demonstrated ability to consistently interact collegially with colleagues, to be professional in all interactions, to bring a positive attitude to the workplace, to want to learn and acquire new skills, and to respect authority.
- Ability in problem identification and reasoning. Ability to mediate problems and handle sensitive issues that require tact and confidentiality. Must have demonstrable basic knowledge of counseling and student development.
- Ability to work effectively with faculty, staff and administrators throughout the campus to provide information, including online resources, develop appropriate processes, ensure academic integration of study abroad coursework and resolve conflicts. Knowledge and skill in analyzing, interpreting and implementing college/university policies, procedures and requirements as they pertain to educational opportunities abroad.
- Proven track record in customer service. Dedication to student populations and proven ability to sincerely work for their success. Must possess the full range of skills, knowledge and abilities to assess the needs of students while complying with policies and regulations. Proven ability to work productively and cooperatively in a high-stress, fast-paced, public environment. Ability to handle a large caseload of student advisees.
- Experience studying and/or living abroad. Knowledge about a wide variety of countries, cultures and foreign educational systems. Familiarity with international political, social and cultural issues as they pertain to educational exchange. Familiarity with regional and national study abroad networks and resources.
- Ability to independently match student objectives and qualifications with program requirements to make appropriate selection decisions. Demonstrated skill in evaluating academic records.
- Ability to maintain confidentiality and handle sensitive matters with tact and discretion.
- Ability to provide crisis management and intervention in an international context and to problem-solve and offer alternatives toward conflict resolution. Knowledge about current safety, security, and health issues, as they affect students abroad.
- Excellent oral and written communication skills. Able to present clear, concise information to a diverse population and to large groups of students, parents, and campus personnel. Ability to write clearly, concisely and persuasively; editing skills. Ability to work with precision and attention to detail.
- Ability to plan and conduct large and small group meetings and workshops. Demonstrated skill in event management, publicity, and evaluation.
- Ability to determine appropriate content, design format and implement effective pre-departure and cross-cultural orientation sessions. Demonstrated skill in planning, designing, publicizing, implementing, and evaluating student orientation programs, workshops, and cross-cultural activities and events.
- Ability to coordinate, design, implement and evaluate publicity and marketing strategies and student recruitment procedures on a university campus.
- Job offer is contingent on clear Background Check.
- Must work occasional evenings and weekends as required.
- Must be available to attend professional conferences and other professional development opportunities related to international education.
- This position is a mandated reporter of known or suspected child abuse or neglect, according to the California law, Child Abuse and Neglect Reporting Act (CANRA).
- Cover letter required for a complete application.
Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
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Job Reference #: 118810