Associate Director of Admissions and Enrollment Services

University of Pittsburgh
Pittsburgh, PA
Sep 21, 2022
Sep 25, 2022
Position Type
Associate Director
Employment Type
Organization Type
College / University
Educ-Office of the Dean - Pennsylvania-Pittsburgh - (22007785)

The Associate Director of Admissions in the School of Education is responsible for assisting in the development of strategic plans, establishing methods to implement initiatives, monitoring progress to achieve enrollment targets, and measuring outcomes.

The incumbent:

1) Develops and oversees the collection, maintenance and accuracy and analysis of the data for potential students from all stages from inquiries through enrollment. The Associate director will expertly collect, manage and analyze data extracted from PeopleSoft, Salesforce or other CRM and the application system (ApplyYourself) and develop charts, tables, reports and presentations for the leadership team. Experience and expertise using common and advanced Excel features to display, manipulate and analyze data. Has primary responsibility for ensuring that all staff use and enter data accurately and in a way that improves applications and enrollment;

2) Plans and executes recruiting events and activities to encourage and assist qualified prospective students to apply to and enroll in the School of Education;

3) Manages inquiries and develops interest in Education programs through networking, recruiting events, and individual contacts;

4) Facilitates ongoing communications with prospects through e-mail, telephone, print and social media in order to counsel prospective students about their admissions options;

5) Assists prospective students in identifying resources available through Education and the University and determining which paths best fit with their academic experience and goals and;

6) Supervision of 2-4 administrative and student staff by assigning and delegating tasks, providing direction, resolving issues, communicating job expectations, training, coaching, and developing professional development opportunities and evaluation.

The Associate Director must be educated about the academic programs, academic procedures and admissions and enrollment processes and regulations of Education and other schools within the University. Acts as a representative of the School of Education and presents a highly professional image and demeanor. Has excellent written, oral and interpersonal skills and is able to develop a rapport with colleagues, faculty, prospective students, alumni and the community. Must be highly organized, proactive, organized and take initiative to implement new and more effective processes to assist with the management of all parts of the enrollment pipeline. Must have a high level of expertise in event planning, execution. This position reports directly to the Director of Admissions and Enrollment. The incumbent must have a valid driver's license and be willing and able to travel 25 %.

Master's required. Strong analytic skills, strong skills in implementing and effective utilization of CRMs, PeopleSoft, Application Systems, and the collection and maintenance of accurate student data. Knowledge and experience in implementing enrollment management plans, tracking enrollment and recruitment of both graduate and undergraduate students.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

The University of Pittsburgh requires all Pitt constituents (employees and students) on all campuses to be vaccinated against COVID-19 or have an approved exemption. Visit to learn more about this requirement.

*Department Details *The Pitt School of Education is one of the top-ranked schools of education in the country. Through our 90 degree and certificate programs, we approach learning as intertwined with health, wellness, and human development. We teach, we dream, we lead with integrity. We are the Pitt School of Education. View our website at Only applicants that submit both a resume and a cover letter will be considered.

*Assignment Category *Full-time regular

*Job Classification *Staff.Student Services.III

*Campus *Pittsburgh

*Minimum Education Level Required *Master's

*Minimum Experience Level Required *5-6 years experience

*Work Schedule *Monday - Friday, 8:30 a.m. - 5:00 p.m.

*Work Arrangement *Hybrid: Combination of On-Campus and Remote work as determined by the department.

*Hiring Range *TBD based on qualifications

*Relocation Offered *No

*Visa Sponsorship Provided *No

*Background Check *For position finalists, employment with the University will require successful completion of a background check

*Child Protection Clearances *Not Applicable

*Required Documents *Resume, Cover Letter

*Optional Documents *Not Applicable

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