Student Services Manager Bilingual (Sp/Eng)
- Employer
- Voices College Bound Language Academies
- Location
- San Jose, CA
- Closing date
- Oct 16, 2022
View more
- Specialty
- Student & Scholar Services
- Position Type
- Manager
- Hours
- Full-time
- Employment Type
- Permanent
- Organization Type
- College / University
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Overview
Though 9 in 10 Latino young adults say a college degree is important for success in life, fewer than 15% age 25 or older hold a bachelor’s degree. Voices College-Bound Language Academies exists to change that.
Voices is a public charter school network with a mission to prepare all students for the challenges of higher education through the context of an academically rigorous dual immersion program. Every student, regardless of home language, graduates bilingual and biliterate in English and Spanish.
Role Summary
Voices Academies’ Student Services Manager (SSM) will be an inspiring and motivating educator who can work independently. Reporting to the Principal and Director of Special Populations, the Student Services Manager will form part of the schools leadership team. The SSM must have demonstrated experience with behavior management systems, special education services, and crisis intervention. In addition, the position contributes to the development of long-range and short-term goals and operating plans for the school sites’ specialized programs by participating with other leadership team members in the formulation of goals and priorities. The SSM will have an unwavering commitment to lead the planning, development, implementation, and maintain the day-to-day operations of special education and crisis intervention services at a Voices Academies site. SSM must hold the belief that all students can achieve at a high academic level with adequate support, resources and individual academic plans for students with learning needs. This role will oversee, train, manage, and support the Special Education department.
Key Responsibilities
Student Services Manager:
Support the mission, vision, and core values of Voices College-Bound Language Academies
Serve as the Section 504 administrator, collaborate with Voices’ school site leaders to identify students who are eligible for 504 plans, maintain a centralized system for 504 documentation and implementation
Promote student culture in conjunction with the Dean of culture, to build a positive school culture and set clear behavioral expectations for students and families
Administer ongoing training and support to school site teachers and staff on all student support related matters; including but not limited to mandated reporter training, crisis intervention training, and professional development on Student Services policies, procedures, and functions
Work with site leadership (Principal, Dean of Culture) on the development of high quality Special Education programming; ensure the school site has data-driven strategies that are likely to accelerate performance for students with special needs
Be responsible for staying up-to-date on best practice and research in Special Education; connect organizational and site leadership with new research and professional development opportunities as appropriate
Collaborate with the Director of Special Populations in the development of new SPED programs and project manage the implementation/operationalizing of new programs
Manage and coordinate school Crisis Intervention Plan. Be point person in the event of a crisis situation (death of student, suicide, etc.). Provide consultation to all staff, as needed, in the event of a crisis situation to solve difficult emotional issues
Foster and maintain positive relationships with outside stakeholders, including county, state, and federal agencies relative to student services
Assist with school or system student support initiatives, such as restorative practices, social emotional learning programs, etc.
Interpret, prepare, and disseminate information regarding Education Codes and legal mandated changes in regard to attendance, student discipline, and due process
Other duties as assigned
Coach and Manage:
Train, manage, observe and support Special Services team: Education Specialists, Intervention Teachers and Special Education Associate Teachers
Ensure compliance of policies and procedures related to special services are met and upheld by all school staff
Support the Education Specialist(s) in monitoring student performance data and effectiveness of instructional responses
Complete special projects as assigned, assist administrators with problem identification and solution, mediate disputes, and develop written reports as appropriate
Develop staff professional development trainings and growth-plans based on weekly observations and feedback sessions
Special Education Site Leader:
Support the Director of Special Populations in leading site professional development; ensure PD plans are powerful, effective, and in alignment with Voices’ values and mission
Ensure legal compliance of all Special Education programs, staff, and IEPs; audit IEPs regularly for compliance and quality
Meet regularly with the Special Services Team regarding coaching practice, professional development, data analysis, etc.
Lead and manage all special services contracts and partnerships to support Special Education students
Work with the Director of Special Populations, teachers and support staff to problem solve and to identify, practical, and effective differentiation strategies to meet student learning needs
Voices Academies Student Services Manager candidates will have the following:
Ensure systematic ELD instruction is consistent
Attend systematic ELD trainings and/or lead school site ELD trainings
Work with principal and DOSP during ELD walkthroughs and thought partner to address hot spots
Requirements
Required Qualifications:
Bachelor’s degree required
CA Multiple Subject Clear Credential
Minimum 5 years of teaching experience and 2 Coaching/Instruction leadership
Proven experience working effectively with special student populations
Demonstrated passion for the mission, vision and values of Voices Academies with a deep commitment to improving the lives of students from low-income communities
Proven leadership skills and experience supervising, coaching, and evaluating the performance of assigned staff
Excellent oral and written communication skills in English and Spanish
Outstanding written, speaking, and organizational skills with experience interacting with a broad range of stakeholders
Commitment to accelerated educational progress of children
Experience or commitment to public education, social justice, efficacy and equity
Works well in a high pressure environment
Personal and Professional - Finally, the ideal candidate will hold the following personal and professional competencies:
Leadership - Couple strong management with excellent interpersonal skills in leading an organization in one’s functional domain
Relationship - Develop relational trust across constituencies, by maintaining a positive attitude with students, parents and staff, while also maintaining confidentiality
Organization - Be intensely execution-oriented and frighteningly organized, allowing one to work in a fast paced, but sometimes unpredictable, environment
Perspective - Combine maturity, humility, a strong work ethic, a sense of humor, and a roll-up-my sleeves attitude to celebrate successes as well as navigate times of ambiguity and high levels of stress
Professionalism - See oneself as an ambassador of the school, presenting oneself both positively and professionally at all times and with all constituents
Preferred Qualifications:
Knowledge of and experience working with low-income communities preferred
Proven track record of success managing school employees to achieve ambitious goals
Ability to plan, organize, assess and direct student support services programs and activities
Knowledge of and the ability to interpret, apply, and explain current applicable laws, codes, regulations, policies, and procedures relating to student support services programs
Understanding of dual immersion instructional practices and school design and the unique characteristics of public charter schools is a plus
High proficiency in Microsoft Excel, PowerPoint, Word, and Google Apps
Working Conditions: Regular requirement to stand, sit, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, kneel and crouch
Lift and carry objects weighing up to 50 lbs.
Occasional evening and or weekend work
Occasional travel
Willingness to be trained as needed
Prior to Employment: Once an offer has been extended, a candidate must meet the following criteria to receive a final agreement:
First Aid/CPR Certification
Clear Criminal Background Check
Valid TB Clearanc
Benefits
Key Compensation:
Salary range: $75,000 to $88,500
Medical benefits
Exceptional growth opportunities
Retirement plan
Employment: Reports directly to Principal and Director of Special Populations
Permanent Salaried, Exempt Position
At-Will Agreement
If you have any questions about this position, please contact our hiring team by email at . Thank you.
Voices College-Bound Language Academies is an equal opportunity employer. It is the policy of Voices to afford equal employment and advancement opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, ethnicity, ancestry, sex, sexual orientation, age, physical or mental disability, marital status, citizenship status, medical condition, or any other legally protected status.
Though 9 in 10 Latino young adults say a college degree is important for success in life, fewer than 15% age 25 or older hold a bachelor’s degree. Voices College-Bound Language Academies exists to change that.
Voices is a public charter school network with a mission to prepare all students for the challenges of higher education through the context of an academically rigorous dual immersion program. Every student, regardless of home language, graduates bilingual and biliterate in English and Spanish.
Role Summary
Voices Academies’ Student Services Manager (SSM) will be an inspiring and motivating educator who can work independently. Reporting to the Principal and Director of Special Populations, the Student Services Manager will form part of the schools leadership team. The SSM must have demonstrated experience with behavior management systems, special education services, and crisis intervention. In addition, the position contributes to the development of long-range and short-term goals and operating plans for the school sites’ specialized programs by participating with other leadership team members in the formulation of goals and priorities. The SSM will have an unwavering commitment to lead the planning, development, implementation, and maintain the day-to-day operations of special education and crisis intervention services at a Voices Academies site. SSM must hold the belief that all students can achieve at a high academic level with adequate support, resources and individual academic plans for students with learning needs. This role will oversee, train, manage, and support the Special Education department.
Key Responsibilities
Student Services Manager:
Support the mission, vision, and core values of Voices College-Bound Language Academies
Serve as the Section 504 administrator, collaborate with Voices’ school site leaders to identify students who are eligible for 504 plans, maintain a centralized system for 504 documentation and implementation
Promote student culture in conjunction with the Dean of culture, to build a positive school culture and set clear behavioral expectations for students and families
Administer ongoing training and support to school site teachers and staff on all student support related matters; including but not limited to mandated reporter training, crisis intervention training, and professional development on Student Services policies, procedures, and functions
Work with site leadership (Principal, Dean of Culture) on the development of high quality Special Education programming; ensure the school site has data-driven strategies that are likely to accelerate performance for students with special needs
Be responsible for staying up-to-date on best practice and research in Special Education; connect organizational and site leadership with new research and professional development opportunities as appropriate
Collaborate with the Director of Special Populations in the development of new SPED programs and project manage the implementation/operationalizing of new programs
Manage and coordinate school Crisis Intervention Plan. Be point person in the event of a crisis situation (death of student, suicide, etc.). Provide consultation to all staff, as needed, in the event of a crisis situation to solve difficult emotional issues
Foster and maintain positive relationships with outside stakeholders, including county, state, and federal agencies relative to student services
Assist with school or system student support initiatives, such as restorative practices, social emotional learning programs, etc.
Interpret, prepare, and disseminate information regarding Education Codes and legal mandated changes in regard to attendance, student discipline, and due process
Other duties as assigned
Coach and Manage:
Train, manage, observe and support Special Services team: Education Specialists, Intervention Teachers and Special Education Associate Teachers
Ensure compliance of policies and procedures related to special services are met and upheld by all school staff
Support the Education Specialist(s) in monitoring student performance data and effectiveness of instructional responses
Complete special projects as assigned, assist administrators with problem identification and solution, mediate disputes, and develop written reports as appropriate
Develop staff professional development trainings and growth-plans based on weekly observations and feedback sessions
Special Education Site Leader:
Support the Director of Special Populations in leading site professional development; ensure PD plans are powerful, effective, and in alignment with Voices’ values and mission
Ensure legal compliance of all Special Education programs, staff, and IEPs; audit IEPs regularly for compliance and quality
Meet regularly with the Special Services Team regarding coaching practice, professional development, data analysis, etc.
Lead and manage all special services contracts and partnerships to support Special Education students
Work with the Director of Special Populations, teachers and support staff to problem solve and to identify, practical, and effective differentiation strategies to meet student learning needs
Voices Academies Student Services Manager candidates will have the following:
Ensure systematic ELD instruction is consistent
Attend systematic ELD trainings and/or lead school site ELD trainings
Work with principal and DOSP during ELD walkthroughs and thought partner to address hot spots
Requirements
Required Qualifications:
Bachelor’s degree required
CA Multiple Subject Clear Credential
Minimum 5 years of teaching experience and 2 Coaching/Instruction leadership
Proven experience working effectively with special student populations
Demonstrated passion for the mission, vision and values of Voices Academies with a deep commitment to improving the lives of students from low-income communities
Proven leadership skills and experience supervising, coaching, and evaluating the performance of assigned staff
Excellent oral and written communication skills in English and Spanish
Outstanding written, speaking, and organizational skills with experience interacting with a broad range of stakeholders
Commitment to accelerated educational progress of children
Experience or commitment to public education, social justice, efficacy and equity
Works well in a high pressure environment
Personal and Professional - Finally, the ideal candidate will hold the following personal and professional competencies:
Leadership - Couple strong management with excellent interpersonal skills in leading an organization in one’s functional domain
Relationship - Develop relational trust across constituencies, by maintaining a positive attitude with students, parents and staff, while also maintaining confidentiality
Organization - Be intensely execution-oriented and frighteningly organized, allowing one to work in a fast paced, but sometimes unpredictable, environment
Perspective - Combine maturity, humility, a strong work ethic, a sense of humor, and a roll-up-my sleeves attitude to celebrate successes as well as navigate times of ambiguity and high levels of stress
Professionalism - See oneself as an ambassador of the school, presenting oneself both positively and professionally at all times and with all constituents
Preferred Qualifications:
Knowledge of and experience working with low-income communities preferred
Proven track record of success managing school employees to achieve ambitious goals
Ability to plan, organize, assess and direct student support services programs and activities
Knowledge of and the ability to interpret, apply, and explain current applicable laws, codes, regulations, policies, and procedures relating to student support services programs
Understanding of dual immersion instructional practices and school design and the unique characteristics of public charter schools is a plus
High proficiency in Microsoft Excel, PowerPoint, Word, and Google Apps
Working Conditions: Regular requirement to stand, sit, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, kneel and crouch
Lift and carry objects weighing up to 50 lbs.
Occasional evening and or weekend work
Occasional travel
Willingness to be trained as needed
Prior to Employment: Once an offer has been extended, a candidate must meet the following criteria to receive a final agreement:
First Aid/CPR Certification
Clear Criminal Background Check
Valid TB Clearanc
Benefits
Key Compensation:
Salary range: $75,000 to $88,500
Medical benefits
Exceptional growth opportunities
Retirement plan
Employment: Reports directly to Principal and Director of Special Populations
Permanent Salaried, Exempt Position
At-Will Agreement
If you have any questions about this position, please contact our hiring team by email at . Thank you.
Voices College-Bound Language Academies is an equal opportunity employer. It is the policy of Voices to afford equal employment and advancement opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, ethnicity, ancestry, sex, sexual orientation, age, physical or mental disability, marital status, citizenship status, medical condition, or any other legally protected status.
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