Program Manager, Education Abroad

Employer
Temple University
Location
William Penn Annex West, PA
Posted
Oct 06, 2022
Closes
Oct 13, 2022
Ref
561585778
Position Type
Program Manager
Hours
Full-time
Employment Type
Permanent
Organization Type
College / University
Education Abroad and Overseas Campuses serves as the central unit responsible for promoting and facilitating education abroad at Temple University. Education Abroad administers academic year, semester, and summer study abroad programs hosted by Temple's overseas campuses in Rome, Italy and Tokyo, Japan; offered through exchange and other institutional partners around the globe, and developed and led by Temple faculty members. Enrolling and serving an average of 1100 Temple and non-Temple students a year, the Education Abroad team is committed to providing transformative global learning experiences that prepare the diverse students from Temple and our U.S. partner institutions to develop as engaged global citizens, collective problem-solvers, and leaders in their chosen field.

The Education Abroad Program Manager manages the day-to-day operations of his/her assigned program(s), including recruitment, admissions, pre-departure, student course registration, health and safety, and evaluation. The incumbent reviews applications for assigned programs and makes admission decisions, manages the visa application processes for students, coordinates with administrators and faculty regarding curricular issues, processes and tracks all pre-departure forms and documents, guides students through the entire application and pre-departure processes, and liaises regularly with program leaders and/or on-site program staff. The incumbent identifies and resolves problems related to their programs and students.

The Program Manager participates in the promotion of international education across the university and at partner institutions, and attends special events Supports general office functions, including general study abroad and scholarship advising and recruitment/outreach for all Education Abroad administered/approved programs.

The Program Manager reports to the Associate Director for Programming and Student Support.

Education Abroad fosters an inclusive work environment and is committed to increasing diversity and enhancing inclusion practices in study abroad. Each team member plays a role in helping to foster that mission. We are especially interested in candidates who have an interest in promoting and encouraging diversity and inclusion in educational environments, e.g. socio-economic diversity tied to education (first generation or high financial need), racial or ethnic diversity, national origin and immigrant rights, LGBTQIA initiatives, and/or disability rights advocacy. We seek a diverse pool of applicants and encourage those from historically marginalized populations to apply. Performs other related duties as assigned.

Employment at Temple University means much more than a competitive salary. Temple strives to maintain a culture of diversity and inclusivity and provide employees with opportunities for growth and advancement. You will enjoy a collaborative working environment that values innovation and creativity. Our health and wellness benefits are among the best in the region, and our retirement savings plans allow you to plan for the future. Temple University offers many opportunities for employees to enhance skills, gain new perspectives and grow professionally. For example, you can earn your bachelor's degree or an advanced degree through our tuition remission benefit or develop your management and leadership skills in one of our HR Learning and Development's academies. Temple University employees also enjoy recreational, entertainment, and cultural activities both on campus and throughout the Philadelphia region.

Visit https://careers.temple.edu/careers-temple to learn more about the benefits of working at Temple University.

Required Education & Experience:

Bachelor's degree and at least 3 years of experience in higher education, preferably in an international programs office. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:
  • Commitment to student service and demonstrated ability to work collaboratively with diverse constituents
  • Demonstrated professionalism with the ability to handle and prioritize diverse tasks in a fast-paced environment
  • Ability to make presentations to small and large audiences
  • Must be organized, detail-oriented and possess problem-solving skills
  • Ability to stay focused while managing constant interruptions
  • Excellent interpersonal, written, and oral communication skills
  • Proficient with Microsoft Office

Preferred:
  • Master's degree
  • Experience working with students in higher education
  • Experience with Terra Dotta and Banner
  • International experience, living or studying abroad

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

In accordance with the City of Philadelphia's COVID-19 mandate, all Temple University students, faculty, staff, and contractors must be fully vaccinated before receiving authorization to work unless they have a medical or religious exemption approved by the University. An individual is considered fully vaccinated two (2) weeks following the second dose of the Pfizer or Moderna vaccine or two (2) weeks following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University's vaccination or exemption requirement will be prohibited from working until proof of full vaccination or an exemption is requested and approved. For more information, visit the University's Vaccines web page at https://www.temple.edu/coronavirus/vaccines.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at www.temple.edu.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.