Main Content Manager of TCU Global Operations & Safety
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- Organization Type
- College / University
Manager of TCU Global Operations & Safety
Job no: 498313
Work type: Full-time
Location: TCU Main Campus
Categories: Managerial / Administration
|Job Summary:||The Manager of TCU Global Operations and Safety role is split between the development and implementation of TCU’s global health and safety strategy, and other operational aspects related to domestic and international programs. In collaboration with key stakeholders, the Manager supports and coordinates TCU’s Global Oversight Committee and is charged with developing, managing, and championing a comprehensive travel preparedness and response strategy which promotes the safety and well-being of TCU students, faculty, staff, and others traveling domestically and abroad under University sponsorship. TCU Global is a comprehensive unit with responsibilities related to all facets of campus internationalization, domestic programs and travel, and premier international experiences.|
|Duties & Essential Job Functions:||1. Implements global operations policies, best practices, and training on health, safety, and security.
2. Provides leadership to TCU Global in the area of operations and health and safety.
3. Serves as a liaison to the TCU community, including students and their families, as appropriate, on issues of health and safety.
4. Provides support for pre-departure through risk assessment, and while abroad, including crisis response.
5. Monitors world events, prominent health and safety issues, and legal decisions affecting international programs.
6. Develops systems to identify, evaluate, mitigate and monitor risks for TCU global education.
7. Manages Terra Dotta platform, including travel registration and process related to study abroad.
8. Serves as primary contact for university global assistance provider.
9. Serves in a support role for the University Global Oversight Committee and Global Response Team, providing resources and ensuring best practices.
10. Researches and analyzes current trends and practices in study abroad for long-term planning and strategic implementation.
11. Collaborates with and support Program Coordinators with primary responsibility for short-term and semester programming
12. Performs other related duties as assigned by Director to include program development, site assessments, and in-country visits and orientations.
|Required Education & Experience:||• Master’s degree and 3 years of relevant experience that might include higher education student support functions, risk management, processes and data management, international health and safety, legal affairs (among others), or 3 years of experience in international programs or managing study abroad/study away programs.
• Bachelor’s degree and 5 years of relevant experience that might include higher education student support functions, risk management, processes and data management, international health and safety, legal affairs (among others), or 5 years of experience in international programs or managing study abroad/study away programs.
|Preferred Education & Experience:||• Doctorate Degree and 2 years of direct experience in study abroad health and safety processes.|
|Required Licensure/Certification/Specialized Training:||• None|
|Preferred Licensure, Certification, and/or Specialized Training:||• None|
|Knowledge, Skills & Abilities:||• Knowledge of and ability to use strong oral and written communication skills with a wide range of individuals in a diverse community.
• Knowledge of interpersonal communication techniques.
• Knowledge of university processes and structures.
• Skill in standard software and ability to quickly develop competency in program-specific software solutions.
• Skill in organization.
• Ability to manage details of a project.
• Ability to work independently and as part of a team.
• Ability to work on multiple projects simultaneously and to effectively prioritize tasks and responsibilities.
• Ability to collaborate with students, faculty, and staff members.
• Ability to use discretion and judgment regarding confidential information.
• Ability to collaborate with senior leadership, faculty, staff, students, and international entities/organizations.
• Ability to travel internationally.
|TCU Core Competencies:||University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.|
|Physical Requirements (With or Without Accommodations):||• Visual acuity to read information from computer screens, forms, and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling, and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.
|Work Environment:||• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours. This may include evening and weekend hours.
• This role is an on-campus, in-person position but may require some domestic and international travel.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
• This position requires domestic and international travel.
|AA/EEO Statement:||As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.|