Student Services Advisor I

4 days left

University of Southern California
Westchester, CA
Nov 05, 2022
Dec 01, 2022
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University
Graduate Student Services Advisor in Quantitative and Computational Biology

The University of Southern California (USC) and its Department of Quantitative and Computational Biology at the Dana and David Dornsife College of Letters, Arts and Sciences is seeking enthusiastic candidates for the position of Graduate Student Services Advisor I to support graduate students ( The QCB Department has recently been established as the academic home for computational biologists at USC. QCB has a history of over 35 years of research and educational excellence. The QCB Department founded the first Ph.D. Program in Computational Biology and Bioinformatics in the nation, and provides training that has become one of the most desirable preparation for future scholars in academia and industry, with currently 60+ graduate students. The QCB Department recently started a Masters Program in Quantitative and Computational Biology, a program that we want to grow in the near future.

The Graduate Student Services Advisor is the main staff contact for students and faculty in the QCB Department, serving as the first point of contact for issues related to student recruitment, academic progress, and financial support. The position primarily responds to Program Manager, the Department Chair, and the faculty members leading the section's Ph.D. and Masters programs, and their admission committees.

  • Plans and executes recruitment and outreach strategies for the Ph.D. and Masters programs for the QCB Department. Coordinates recruitment activities in consultation with program admissions committees. Enlists faculty support in recruitment efforts and coordinates activities with graduate student groups.
  • Plans and coordinates student events, including orientation, commencement, retreat, receptions, and award ceremonies that are hosted and organized by the QCB Department. Contracts with vendors for services and attends and oversees events to ensure arrangements are handled as planned.
  • Counsels or advises prospective students on admissions, financial aid, housing and academic requirements. Provides initial evaluation of admissions applications for the Ph.D. and Masters programs. Compiles admissions applications for review by faculty committees.
  • Maintains academic unit student records and coordinates student financial support, registration activities, grading, degree progress, enrollment and degree verification, and transcripts with appropriate College entities and the USC Office of Academic Records and Registrar. Advises students on matters of curriculum and course and degree requirements.
  • Evaluates student issues-academic, administrative or personal-and refers the student to appropriate student services office for additional counseling, when necessary.
  • Prepares or updates bulletins, handbooks, guides, fact sheets and brochures, as determined by the faculty leadership of the QCB programs. May coordinate production of materials by outside vendors.
  • Participates in committees at the department, school, college or university level with a focus on graduate student education. Provides administrative support for local committees and works on committee-assigned projects as determined by the QCB Department.
  • Maintains currency on policies, procedures and regulations pertaining to

admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions and other student services.
  • Maintains and compiles statistical data for program outcomes and student placements. Prepares reports for internal and external use and assists program reviews.
  • Performs other related duties as assigned or requested by the QCB Department.

  • Minimum education: Bachelor's degree. Combined experience/education as substitute for minimum education
  • Preferred education: Master's degree
  • Minimum experience: 1 year
  • Preferred experience: 2 years
  • Preferred field of expertise: Knowledge of USC student and academic programs, policies and procedures and knowledge of the student information systems

Additional qualifications/skills:
  • Ability to maintain tact and attention to detail in a fast-pace environment
  • Team-work is essential
  • Ability to maintain student and their records confidentiality
  • Ability to prioritize tasks and projects according to provided guidelines
  • Skills utilized in this position include analytical, evaluation, counseling, networking, planning, problem identification and resolution, project management, scheduling, and similar skills

Salary Range: $28.44 - $36 per hour DOE

Required Documents and Additional Information:
  • Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
  • Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
  • USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Minimum Education: Bachelor's degree

Minimum Experience: 1 year

Minimum Field of Expertise: Student program or services experience

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at Inquiries will be treated as confidential to the extent permitted by law.

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