Undergraduate Student Advisor, Programs (Open Rank)
University Classification: Academic Services Professional (Open Rank) Working Title: Undergraduate Student Advisor, Programs (Open Rank) Department/Subunit: Business School, University of Colorado Denver FTE: Full Time Position #: 00759819 Requisition #: 27593 * Applications are accepted electronically ONLY at www.cu.edu/cu-careers * The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across eight schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through boundary-breaking innovation and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of more than $800 million. For more information, visit www.ucdenver.edu Career Family: Academic Services Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit. Professional Level: Entry Professional Professionals at the entry-level are responsible for exercising discretion, analytical skill, personal accountability, and responsibility in a wide range of areas including academic, administrative, managerial, and student services functions. Work involves creating, integrating, applying, and sharing knowledge directly related to a professional field. At the entry-level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity. Professional Level: Intermediate Professional Professionals at the intermediate level are responsible for exercising discretion, analytical skill, personal accountability, and responsibility in a wide range of areas including academic, administrative, managerial, and student services functions. Work involves creating, integrating, applying, and sharing knowledge directly related to a professional field. At the intermediate level, duties may be more limited in scope and are performed with guidance and direction from other professionals. Professional Level: Senior Professional Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability, and responsibility in a wide range of areas including academic, administrative, managerial, and student services functions. Work involves creating, integrating, applying, and sharing knowledge directly related to a professional field. Work is performed fully independently. The Business School has Multiple openings for a Full-Time (Open Rank) University Staff (unclassified) Undergraduate Advisor position. Nature of Work: This full-time staff position reports to the Director of advising and provides advising services for the undergraduate students of the Business School. These advising services help those students progress toward obtaining a Bachelor of Science in Business Administration degree. This position is expected to provide excellent customer service when working with our internal and external customers and also develop and promote outreach activities for enrolled students to retain current students and increase enrollment and graduation numbers. This position will report directly to the Director of Undergraduate Advising as well as assist with the supervision and training of part-time student employees. Examples of Work Performed: General Advising Duties: * Advise undergraduate Business School students: monitor the graduation progress for students to ensure they take the correct courses in the correct sequence to ensure timely graduation, create DATC forms to correct any audit errors based on transfer credits, host in-person, phone, and online advising appointments, respond to emails, visits, and phone calls from students in a timely fashion -- maintain assigned advising load. * As part of the advising team, conduct orientations for newly admitted students - conduct presentations at those orientation sessions. * Responsible for working with the team of advisors and discipline directors to process petitions, complete waivers, mail welcome letters, communicate to students when forms are needed or missing, connect with Early Alert students, connect with probation students, and complete the initial graduation audit. * As part of the advising team, utilize systems such as EAB Navigate, Degree Audit, OnBase, CU SIS, etc. ensure the success of our students; provide input to update shared drive, policy manual, degree plans, and degree maps. * Collaborate with the Business School's Career Connections office to create a seamless transition regarding career discussions. Retention: * Along with other members of the Undergraduate advising team monitor and track student retention and other success benchmarks as needed and assigned. * Assist with events and other learning opportunities that support students in reaching their academic and career goals. * Collaborate with faculty and staff in developing academic success and advising resources including, but not limited to, online and print resources. * Participate in retention activities both inside and outside of the school. * Plan special events to build community among enrolled students. Other Responsibilities: * Attend and work Graduation ceremonies - student check-in. * Develop and attend select welcome and retention events. * Along with the advising team, may be needed to train new advisors and peer advisors regarding the policies and procedures of the unit. * Represent the Business School in various campus committees as needed. * Assist with edits to the campus catalog copy each year. * Other duties as may be assigned. Salary and Benefits: Entry Level: The salary range for this position has been established at $39,000-$46,000. Intermediate Level: The salary range for this position has been established at $45,000-$52,000. Senior Level: The salary range for this position has been established at $53,000-$58,000. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training. The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. FLSA Status: Eligible for overtime (non-exempt). Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line. Benefits: https://www.cu.edu/employee-services/benefits Total Compensation Calculator: http://www.cu.edu/node/153125 Diversity and Equity: The University of Colorado Denver is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment. The University of Colorado Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at firstname.lastname@example.org. COVID-19 Requirement The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon the start date. Information regarding this requirement and exemptions can be found at: https://www.ucdenver.edu/coronavirus Denver Campus exemptions are allowed for medical, religious, or personal reasons. The University of Colorado Denver seeks individuals with a demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty, and staff of diverse backgrounds Minimum Qualifications: Entry Level: * A bachelor's degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution. Intermediate Level: * A bachelor's degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution. * 1-2 years of experience working directly with students in advising in a higher education environment Senior Level: * A bachelor's degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution. * 3 years of experience working directly with students in advising in a higher education environment Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis. Preferred Qualifications: * 1 years of experience in a higher education environment. * Experience working with the undergraduate student population. * Knowledge of Business School advising policies. * Experience working with international students. * Demonstrated success working with a CRM, Student Information System, CU SIS, Degree Audit System, and Filemaker. * Bilingual Spanish and English proficiency. Competencies: * Exceptional communication and interpersonal skills. * Strong written and oral communication skills. * Team focused. * Ability to speak in front of small or large groups. * Ability to effectively collaborate and work effectively with a diverse population of faculty and staff, various departments, prospective and current students and parents, educators, alumni, industry leaders, donors, and individuals at all organizational levels. * Ability to manage multiple projects and tasks simultaneously while maintaining attention to detail. * Ability to work independently, identify and set priorities, meet deadlines and work autonomously in a fast-paced environment. * Ability to provide exceptional customer service to all constituents through a friendly and professional demeanor. * Ability to work some nights and weekends to fulfill event and retention efforts. * Ability to take direction and use sound independent judgment. * Commitment and leadership ability to advance diversity and inclusion.