Assistant Director for International Student Services
This position reports to the Associate Director for International Student Services (ADISS) and serves in a leadership role in Cranwell International Center, working to ensure the university's compliance with federal regulations governing the enrollment of international students and exchange visitors while managing a portfolio of immigration casework and advising international students, functioning as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), certified by the US Department of Homeland Security (DHS) and the US Department of State (DOS) respectively, utilizing the DHS Student and Exchange Visitor Information System (SEVIS), and requiring specialized knowledge and expertise for the interpretation and application of complex federal regulations and academic policies and procedures.
Responsible for a wide range of additional leadership duties, with primary oversight over one or more areas of International Student Services administration [compliance and data integrity, assessment, communication, or outreach] which is assigned, consistent with the needs of the unit, and in coordination and cooperation with the Associate Director. In the absence of the ADISS, lead the ISS team. Work collaboratively with the Associate Director in the development and implementation of the ISS strategic plan and unit outcomes. Assists ADISS in developing, reviewing and implementing policies, processes, and procedures that facilitate immigration advising and compliance with university policies and federal laws and regulations.
Master's degree | Experience and strong understanding of Department of Homeland Security regulations as it pertains to F-1 students | Demonstrated experience developing, reviewing and implementing processes and procedures | Excellent organizational skills and attention to detail | Demonstrated strong interpersonal communications skills | Experience working with diverse populations within an intercultural context | Demonstrated ability to plan and deliver professional presentations | Demonstrated ability to work well under pressure and balance competing priorities | Demonstrated commitment to diversity, equity, inclusion and belonging | Demonstrated proficiency using the US Department of Homeland Security’s (DHS) Student and Exchange Visitor Information System (SEVIS) | Eligibility for certification by DHS as a Designated School Official (DSO) and certification by the US Department of State as an Alternate Responsible Officer (ARO) – must be US citizen or US lawful permanent resident
Active involvement with NAFSA: Association of International Educators or other higher education associations | Experience as an Alternate Responsible Officer | Demonstrated experience mentoring and/or training International Student Advisors/DSOs | Experience with Banner or other SIS | Experience with Sunapsis or other student immigration management software | Demonstrated experience mentoring and/or training junior International Student Advisors Fluency in a foreign language | Experience living or studying abroad