Market Range: 11

Salary Commensurate with Education and Experience

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of assigned supervisor, this position is responsible for managing the daily operations of admissions, collection of data regarding applicants and software systems used in the admissions process in the Office of Student Affairs in the UTHSC College of Nursing (CON)

DUTIES AND RESPONSIBILITIES:

• Engages with the Assistant Dean for Student Affairs, Student Affairs team, College of Nursing, University Student Affairs/Enrollment Services, Financial Aid, and the Registrar in the development of processes utilizing data and performance improvement principles for process improvement.
• Maintains an active and current application database.
• Analyze applications to determine competitiveness which includes GPA calculation, transcript review and final review.
• Develops and distributes individualized letters to applicants following the conclusion of each admission/decision meeting providing the results of the admission/decision process and guidance related to missing admission elements, next steps, and deadlines.
• Oversees and administers customer service surveys.
• Establishes and updates customer relation management processes including daily monthly or annual processes.
• Provides input into the budget for Student Affairs.
• Maintains current, accurate, and secure student-oriented files.
• Participates in committees and meetings as assigned.
• Participates in student engagement, orientation, various campus activities and academic ceremonies.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS:

EDUCATION: Bachelor's Degree in related field. (Master's Degree, preferred) (TRANSCRIPT REQUIRED)

EXPERIENCE: Six (6) years of experience in recruitment, admissions, or higher education. (Experience in management and/or leadership, preferred).

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of College of Nursing Admission Requirements.
• Knowledge of Academia and Nursing.
• Ability to critically think and utilize performance improvement principles to improve processes.
• Attitude of positivity and a sense of humor.
• Excellent verbal and written communication, organizational, and interpersonal skills with a focus on customer service.
• Computer skills, including proficiency with working with computer systems, such as Windows, Microsoft Office.
• Ability to use data in decision making.
• Math skills and detail orientation required.