International Student Services Administrator

Niagara University
Niagara Falls, NY
Nov 13, 2022
Dec 02, 2022
Position Type
Employment Type
Internship / Student
Organization Type
College / University
Niagara University is a liberal arts university, steeped in the Vincentian and Catholic traditions, with a total enrollment of nearly 4,300 students. Located just a few miles away from one of the world's premier tourism destinations, Niagara Falls, the university occupies a lovely campus overlooking the Niagara River gorge. Its close proximity to major cultural and business centers in Niagara Falls, Buffalo, and Toronto as well as the award-winning Niagara Wine Trail and several nearby cultural destinations make Niagara University an ideal place to work and live. If you'd like to know more, be sure to check out all of the NU Facts.


The International Student Services Administrator is responsible for operations concerning our ESL program, including matriculated and non-matriculated IEP language support and oversight. Specifically, the hiring and management of instructional staff; the development, coordination, and management of language support services and the scheduling of classes.

The Assistant Director is also one part of a team to assure Niagara University's reporting compliance and ability to enroll international students and host international scholars as s/he serves as the primary designated school official (PDSO) for SEVP. The Administrator advises and counsels international students and scholars and their dependents on issues related to immigration, cultural, social and academic concerns, which may affect success at Niagara University and in the United States.


  • Serve as the Niagara University Principal Designated School Official (PDSO) for the Student and Exchange Visitor Program, ensuring campus-wide compliance with all government regulations
  • Maintenance of SEVP knowledge through self-initiated professional development, research, and networking
  • Development and maintenance of SEVP-related files and documents
  • Pulling and reviewing necessary reports to ensure data management and support semesterly reporting regarding enrollment and student status
  • Issue Form I-20 for special groups (exchange and/or ESL)
  • Develop and facilitate small and large group presentations and workshops in a variety of modalities
  • Liaise with government agencies including the U.S. Department of Homeland Security, and the U.S. Department of State
  • Serve as a resource on immigration regulations, policies, and practices to faculty/staff
  • Oversee all communication with international students regarding their F-1 status
  • Hire, train, and schedule regular ESL classroom instruction
  • Develop and maintain the ESL instructional budget, including semesterly payroll reports
  • Review applications for and issue acceptances into the ESL program
  • Assist with intake and orientation of all ESL students
  • Coordinate, manage, and promote all language support services and associated staff
  • Semesterly outreach to all linguistically diverse students
  • Perform other duties as necessary or assigned


  • Experience developing workshops, training and presenting. Possess excellent organizational, interpersonal, and communication skills.
  • Proficiency across a variety of technology platforms (SEVIS, Microsoft suite of products, Google products, Zoom).
  • Possess strong analytical skills and have a solid knowledge of immigration regulations related to students and scholars in various visa categories, primarily F-1status.
  • Ability to be flexible and innovative in dealing with problems of scheduling and/or program requirements, demonstrating sensitivity to the needs of both teachers and students and committed to conducting a quality program within budgetary guidelines. (ESL teaching experience/credentials not required)
  • Effective verbal and written communication skills, as well as interpersonal skills and intercultural competence.


  • Master's degree or equivalent experience in international education, higher education administration, or higher education advising
  • Minimum of 5 years as an administrator or program coordinator
  • Minimum of 3 years working as PDSO, DSO, or ARO
  • Must be a U.S. citizen or permanent resident to assume the role of Primary Designated School Official (PDSO)

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