Advisor - Student Services

3 days left

Texas Tech University
Lubbock, TX
Nov 13, 2022
Dec 07, 2022
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University
Extended Job Title:
Advisor - Student Services
Position Description:
Advises individuals and provides guidance services. This title will require an extended, descriptive title.
Requisition ID:
Travel Required:
Up to 25%
Major/Essential Functions:
- Provide knowledgeable and professional guidance to students, parents, high school counselors and other entities while attending in-office meetings, front counter shifts, special events, orientation/presentations and answering general financial aid emails.
- Adhere to university policies and federal and state regulations, to include FERPA.
- Perform routine oversight of student awards and adjust financial aid awards as needed.
- Utilize Banner and Cognos reports (ex. overawards, repeat coursework, etc.) to adjust student financial aid awards. Inform supervisor of outstanding issues or escalation.
- Represent the Student Financial Aid and Scholarships office by interacting with students, parents, high school counselors and other entities at local and university events.
- Utilize systems (i.e. Salesforce, Dynamic Forms, STS, Federal systems, etc.) to track advising appointments, emails, and inform supervisor of outstanding issues.
- Advisors will oversee students based on the alpha split, student classification, or other methodology as determined by the leadership team.
Grant Funded?:
Minimum Hire Rate:
Pay Basis:
Schedule Details:
M-F 8-5
Work Location:
Preferred Qualifications:
- Working knowledge of higher education
- Intermediate knowledge of Microsoft Office software
- Knowledge of Banner Financial Aid Management system
- Attention to detail and ability to streamline processes
- Ability to prioritize tasks
- Knowledgeable with current federal regulations pertaining to verification
Student Financial Aid
Required Attachments:
Cover Letter, Professional/Personal References, Resume / CV
Job Type:
Full Time
Job Group:
Information and Records Clerks
Occasional Duties:
Required Qualifications:
High school graduation or the equivalent plus five (5) years progressively responsible experience in a related area. Additional job related education may substitute for required experience on a year for year basis.
Does this position work in a research laboratory?:
Navy Enlisted Classification Code:
3766, 9587, 2199
Army Military Occupational Specialty Code:
79R, 79T, 79S, 79V
Air Force Specialty Code:
8R000, 83R0, 8A100
Marine Military Occupational Specialty Code:
8411, 4801, 4821, 8412
About the Department and/or College:
Committed to teaching and the advancement of knowledge, Texas Tech University, a comprehensive public research university, provides the highest standards of excellence in higher education, fosters intellectual and personal development, and stimulates meaningful research and service to humankind.
Special Instructions to Applicants:
- Must be able to access all federal and state financial aid system websites in order to perform the essential functions of this position. Must not be in default on student loans, which will prevent access to these systems (NSLDS, COD, etc.)
- Weekend and evening hours may be required during the peak seasons of August and January
Safety Information:
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement:
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting
EEO Statement:
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.