Student Services Coordinator

IEC Fresno
Fresno County, CA
Nov 17, 2022
Nov 27, 2022
Position Type
Employment Type
Organization Type
Job Description
Full-Time, Weekends Required

UEI College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

We are currently seeking a Student Services Coordinator to join our team at our Fresno Campus. In this position you will be responsible for three major components of a successful student education experience: ensuring students’ regular program attendance, facilitating students’ successful completion of the program, and helping students with identifying community, learning, and other resources to assist with their inside and outside school needs.

Essential day-to-day job responsibilities include:
  • Complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures.
  • Following up with every absent student promptly and continuously until the student returns.
  • Establishing strong line of communication with students who withdrew from the program and are eligible to return.
  • Scheduling reentry interviews and facilitating students’ reentry process; following up on every reentered student’s attendance during the first two weeks.
  • As applicable, working closely with the Student Success Specialist and/or ECPP vendor’s facilitator/proctor to follow up on ECPP students’ attendance and participation in the adult education and vocational programs.
  • Facilitating and coordinating students’ access to on-campus tutoring and other learning resources.
  • Creating and updating student resource database with the information on community resources for housing, child care, transportation, healthcare, etc.
  • Creating, facilitating, and monitoring a campus community-moderated classifieds and forum boards for students to exchange information regarding resources offered and resources needed (e.g. carpooling, childcare exchange, etc.)
  • High school diploma required; some college preferred.
  • Excellent interpersonal skills.
  • Excellent communication skills, oral and written.
  • Excellent problem resolution skills.
  • Resourceful and innovative in finding useful information.
  • Above average user skills in information technology and social media (e.g. student database, social media, online educational resources).
  • Ability to work with a diverse group of colleagues and students.
  • Strong team player.

We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.

If changing students’ lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!