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Academic Advising Specialist - International Student Services

City University of New York
Kew Gardens, NY
Closing date
Dec 3, 2022

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Student & Scholar Services
Position Type
Employment Type
Internship / Student
Organization Type
College / University
Academic Advising Specialist - International Student Services

Job ID



LaGuardia Community College

Full/Part Time





Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York/CUNY. In 2019, LaGuardia served over 30,000 students in pre-college, associate degree, and continuing education programs. Major areas of study include Health Sciences, STEM, Business and Technology, and Liberal Arts. Consistent with the diversity of Queens, 56 percent of LaGuardia students are born outside of the United States. More than half are first-generation college students. Sixty-nine percent live in Queens; the rest come from Brooklyn and beyond. Virtually all LaGuardia students are ethnic minorities (88 percent), 58 percent are women, and 31 percent are over the age of 25. Forty-eight percent of LaGuardia students are Hispanic, making the college a Hispanic-Serving Institution (HSI). Sixty-six percent of LaGuardia students receive financial aid. Slightly less than half attend part-time, often because they need to work to support their families. LaGuardia ranked fifth among U.S. community colleges in economic mobility - moving low-income students into the middle class and beyond - in a 2017 Stanford University study. For more information about LaGuardia please visit

Reporting to the Director of New Student Engagement and International Student Services, the Academic Advising Specialist responsibilities include, but is not limited to:
  • Provide International students with advising support to facilitate timely degree completion;
  • Help students clarify their academic and professional goals and provide guidance on the alignment of academic major and professional goals;
  • Communicate program requirements and benchmarks effectively to International students;
  • Provide International students with accurate and timely information, including academic requirements, as well as institutional policies and procedures;
  • Monitor International students' progress continuously and support students' academic planning by assisting them with student electronic tools, such as DegreeWorks, CUNYfirst etc.;
  • Maintain accurate records and analyze data on International student progress and enrollment activities;
  • Participate in student recruitment, enrollment, and engagement activities for all students including International students with F1 and J1 visas;
  • Develop and conduct student workshops to promote student success and persistence;
  • Serve as a participating member of the college-wide academic advising council;
  • Trains and manage a cohort of peer advisors, and college assistants assigned to the department;
  • Provide guidance and tailored support while engaging a cohort of newly admitted students throughout their onboarding process and completion of required tasks;
  • Prepare and provide program leadership with reports on student progress and enrollment status;
  • Provides administrative and logistical support to the Student Engagement and ISS Director.

This position is based in Queens, NY.

Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment. All CUNY employees must reside within a commutable distance to their campus.


Bachelor's degree and four years' related experience required.

  • One year directly related to providing college-level advising.
  • Master's degree in an appropriate discipline (e.g. education, counseling, social and behavioral sciences, etc.).
  • Understanding of the needs and challenges facing international students from diverse urban backgrounds
  • Experience advising students, in special programs, and/or with a cohort-model.
  • Experience developing student- and learning-centered programming to support student success.
  • Familiarity with student development theory and academic advising principles.
  • Demonstrated ability to work independently and collaboratively, within the department and with faculty and other administrators.
  • Solid organization, project management, communication (written and oral), and facilitation skills.
  • Strong data management and computer skills, particularly Microsoft Office Suite, and aptitude to learn new systems as needed.
  • Experience using CUNYfirst (PeopleSoft), a plus
  • Willingness to work evenings and weekends as needed


Administers an academic advising center or unit.
  • Collaborates with other academic and administrative offices to maintain a comprehensive academic advisement program
  • Ensures students are provided with consistent, accurate, and prompt advising services, coordinating with academic departments
  • Works with students to resolve academic issues, providing information and/or referral
  • Develops orientation programs to engage and retain students and instructs students, faculty and staff on use of advising technologies
  • Conducts assessments to strengthen advisement programs
  • Organizes and facilitates training for faculty advisors
  • Develops print and online communication materials
  • May supervise office operations and budget
  • Performs related duties as assigned.


Higher Education Assistant




$52,267 - $72,667

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates should provide a resume and cover letter.


December 15th 2022.


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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