Director, International Services

The George Washington University
Washington, OH
Nov 25, 2022
Dec 01, 2022
Position Type
Employment Type
Internship / Student
Organization Type
College / University
Posting Details I. JOB OVERVIEW Job Description Summary: The International Services Office (ISO) at the George Washington University facilitates international educational exchange through its services and programs. It serves as the primary administrative, programming, and advising office for the GW international community. This position is ideal for someone in the field of ISSS who is looking to move into a management and leadership role, and gain experience working at a prestigious institution, and international travel is also possible in this role. The role of Principal Designated School Official (PDSO) and Responsible Officer (RO) are held by the Assistant Provost. However, with interest, training, and mutual agreement, the Director may take over these areas of responsibility after establishing themselves successfully in the office.Core Responsibilities:
  • The Director, International Services reports to the Assistant Provost of International Education and serves as the second in command over international student and scholar services.
  • This position oversees the functional operations, the ISO student workers and directs a team of ISO staff. They will maintain a supervisory role over the international admissions processing team in the International Services Office.
  • Serves as the front-line contact in relation to compliance with F-1/F-2 and J-1/J-2 student requirements of the DHS Student and Exchange Visitor Information System (SEVIS) and provides support to ensure SEVIS Registration compliance deadlines are met.
  • Provides guidance and interpretation on federal government policies and procedures that relate to international students, exchange visitor students, and their dependents.
  • Makes policy recommendations to leadership on matters affecting international students and scholars.
  • Supervises the coordination and collaboration with GW schools, colleges, and academic programs for the effective delivery of information, advice, and guidance on federal policies governing the academic lives of international students
  • Serves as the designated point of contact in matters of employment-based visa sponsorship processing.
  • Represents the ISO and the international student population on University councils, committees, and working groups and leads special projects undertaken by these groups.
  • Manages and cultivates the team responsible for supporting GW’s international students, scholars, researchers, faculty, and staff and leads the International Student Advisors on complex and unusual cases.
  • Delivers support services to international students in a culturally appropriate manner in accordance with federal policies governing the extracurricular lives of international students. This includes thedesign and administration of training sessions, seminars, and workshops for the International Student Advisors, other ISO staff, and international students.
  • Advises, counsels, and assists international and exchange visitor students on: visa issuance and renewal, cultural adjustment and other personal matters, maintenance of lawful non-immigrant status, federal academic requirements, employment in the U.S., and other matters regulated by the federal government.
  • Identifies international students most at risk for academic difficulty, including academic suspension and withdrawal and intervenes by providing advice, assistance, referral, and follow-up. Additionally, they will confer with faculty members and administrators to ensure academic progress and success.
Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications:
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 8 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 6 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: Desired Qualifications:
  • Degree in a field related to international education and exchange, or student development, international relations, or personnel administration in higher education.
  • Management experience to include the ability to manage people, complex systems, processes, and budgets.
  • Experience advising international students, visiting scholars, and faculty on U.S. Visa requirements.
  • Working experience with Sunapsis or similar tracking systems to comply with the DHS Student and Exchange Visitor Information System (SEVIS).
  • Demonstrated passion for developing and/or managing international student and scholar advising programs and teams.
  • Excellent written and oral communication skills and interpersonal skills appropriate for a multicultural, intergenerational environment in which most students’ first language is not English.
  • Ability to communicate with diplomacy, tact, and finesse with staff and other stakeholders to establish rapport and nurture a positive work environment.
  • Previous international travel, study, and/or work experiences.
  • Familiarity with Banner or student management systems.
  • Ability to interpret the department’s vision and mission to create actionable steps to propel the department forward.
Typical Hiring Range Commensurate with Experience II. JOB DETAILS Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Academic Affairs Family Compliance Sub-Family International Services Stream Management Level Level 3 Full-Time/Part-Time: Full-Time Hours Per Week: 40+ Work Schedule: Monday - Friday, 8:30 a.m. - 5:30 p.m. Occasional evenings and weekends. Will this job require the employee to work on site? Yes Employee Onsite Status Hybrid Telework: Yes Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants:
  • The selected individual must be a U.S. citizen or Legal Permanent Resident to access the Department of Homeland Security Database.
  • Employer will not sponsor for employment Visa status
Internal Applicants Only? No Posting Number: S011684 Job Open Date: 11/23/2022 Job Close Date: If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

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