Associate Director, Academic Services, Viterbi Admission and Student Affairs

4 days left

University of Southern California
Westchester, CA
Nov 27, 2022
Feb 06, 2023
Position Type
Associate Director
Employment Type
Organization Type
College / University
Viterbi Admission and Student Engagement (VASE) is seeks to recruit an Associate Director to join our Academic Services team. The VASE Academic Services team provides advisement services and academic co-curricular programs to undergraduate and graduate engineering students. The Associate Director will serve as an advising specialist for Viterbi, designing and implementing training for new advisors and ongoing development opportunities for all advisors. The Associate Director will also serve as a "floating" advisor, who will temporarily assist with academic advising in Viterbi departments when departments are understaffed due to employee transitions, employee leaves, and/or increased caseloads. The ideal candidate will be collaborative, organized, and flexible, with excellent communication and project management skills.

The Associate Directors core responsibilities include:
  • Understand and be well-versed in advising and student development theory and be able to apply these concepts to their practice and delivery of services.
  • Advise on matters of curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance. Monitor student progress and update database information.
  • Evaluate student problems - academic, administrative, or personal - and refer students to appropriate student services offices for additional support. Liaise with other offices on behalf of students to facilitate problem resolution.
  • Serve as a floating advisor for all Viterbi departments; temporarily assist with student advising in departments during periods of understaffing.
  • Provide advising for minor programs housed in the ENGR academic division.
  • Maintain up-to-date knowledge on school and university programs, policies, and procedures. Communicate information to department advisors, serve as reference, and provide guidance to advisors as needed.
  • Design and implement new advisor training and ongoing development opportunities for advisors in all Viterbi departments.
  • Assist in the development and production of the annual curriculum guide for undergraduate students.
  • Provide support for Academic Services programs including new student orientation and the pre-engineering internal transfer process.

Other duties may be assigned as needed.

The Associate Director, Academic Services is expected to model USC values and support a culture of service and support. The Viterbi School is committed to increasing the diversity of its faculty and staff and welcomes applications from women, persons from underrepresented minority populations, veterans, and individuals with disabilities.

Preferred qualifications:

Master's degree. Knowledge of USC programs and services. Experience with database systems. Strong organizational skills and ability to set priorities in order to complete assignments within deadlines. Ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads


USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at Inquiries will be treated as confidential to the extent permitted by law.

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