Associate Director for International Enrollment

SUNY Oswego
Oswego, NY
Nov 28, 2022
Dec 01, 2022
Position Type
Associate Director
Employment Type
Internship / Student
Organization Type
About SUNY Oswego:

Founded in 1861, SUNY Oswego is a public comprehensive university located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. One of 13 comprehensive colleges in the 64-campus State University of New York (SUNY) system, SUNY Oswego is recognized nationally for its academic quality, focus on student success outcomes, and the growing diversity of its student body. Ranked in the Top Ten among public master's-level universities in the 2021 "Top Regional Universities in the North" by U.S. News and World Report, SUNY Oswego is also recognized among Princeton Review's Best Regional Colleges in the Northeast - an honor bestowed on the college every year since 2003.

Inspired by a shared commitment to excellence and the desire to transcend traditional higher education boundaries, SUNY Oswego provides a transformative experience to about 8,000 undergraduate and graduate students. The college offers preeminent academic programs in the arts and sciences, business, communications, and teacher education, and its success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities.

Click here for additional information about SUNY Oswego.

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please click here to see our full non-discrimination policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing

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SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Click here for further policy details, including education and cessation resources.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at


Description of Department:

SUNY Oswego is recognized as a leader in international education nationally and within the State University of New York, offering a wide range of education abroad programs, international student services and recruiting, and campus international activities. The Office of International Education and Programs (OIEP) serves both domestic and international students, scholars, and campus colleagues for continued campus internationalization. The department has been recognized nationally and internationally by the leading international education professional organizations for excellence, innovation, and commitment to diversity, including: IIE, Diversity Abroad, AASCU, and others. OIEP supports international activities of the university's academic departments, provides support for faculty members and departments to internationalize, and encourages a vibrant international campus culture.

The Office of International Education and Programs at the State University of New York at Oswego invites applications to fill a full-time Associate Director for International Enrollment.

Posting Date: May 26, 2022

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Benefit Information: The State University of New York provides an excellent benefit package. Click here for more information on benefits for full-time United University Professions (UUP) professional staff or click here for a benefits summary.

Date of Appointment: As soon as possible

Description of Responsibilities:
  • Coordinate engagement with prospects and applicants at all stages of the application, admission, and enrollment processes utilizing CRM and appropriate communications platforms
  • Supervise staff responsible for international recruitment and partner relations, and help recruit international students for degree seeking academic programs at SUNY Oswego contributing to overall recruitment
  • Maintain and oversee existing, and develop new, promotional publications and websites
  • Engage with campus offices responsible for undergraduate and graduate admissions to expedite appropriate reviews of international student applications, and with those containing institutional data so as to track statistics and assess information related to optimal international student enrollment
  • Manage and improve internal enrollment management processes in order to maximize communications planning, prospective student engagement, scholarship positioning, and recruitment-to-enrollment pipeline
  • Liaise with appropriate campus offices on behalf of international students and scholars (e.g., residence life, student affairs, health center, new student orientation) to resolve problems related to international student admission, registration, and records processing
  • Working under the PDSO/RO, assist with and supervise staff responsible for required immigration regulatory Student and Exchange Visitor Information System (SEVIS) program for purposes of admitting and ensuring compliance for international degree seeking and exchange students (as well as visiting scholars) to SUNY Oswego
  • Plan and deliver international student arrival and orientation each fall and spring and attend to all related issues, supervising staff and student workers, troubleshooting, and otherwise ensuring a smooth and welcoming program
  • Advise incoming and current international students regarding their questions and concerns about SUNY Oswego as needed
  • Oversee student employees in the ISSS office, ensuring coverage and excellent student services
  • Identify and work with relevant international student organizations and international student leaders on outreach, communication, and otherwise developing good relations and feedback from students
  • Support exchange partner university relationships and recruiting partnerships to facilitate receiving increased international students to SUNY Oswego, working closely with the Associate Provost/Director of the Office of International Education and Programs

SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan. As such, the Associate Director for International Enrollment will be expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.


Required Qualifications:
  • Bachelor's degree by time of appointment
  • 3 years progressive higher education enrollment management experience with evidence of success
  • Experience effectively using a customer relationship management (CRM) system
  • Demonstrated organizational and collaborative effectiveness
  • Excellent written and presentational communication ability in English

Preferred Qualifications:
  • Master's degree at time of appointment
  • 5 years progressive higher education enrollment management experience with evidence of successful enrollment growth
  • Expertise with the Slate customer relationship management (CRM) system
  • Experience working with a sophisticated international student population within a global higher education framework, including relevant immigration regulations
  • Excellent written and presentational communication ability in English and other language(s) used in key recruitment regions

At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan.

As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)

Additional Information:

If you have any questions about the position, please e-mail:

Raihan Khan, Search Chair at

Visa sponsorship not available for this position.

Application Instructions:

To Apply Submit:
  • Cover letter addressing qualifications
  • A separate statement describing your commitment to diversity, equity, and inclusion in your professional experience or personal life or community engagement
  • Resume
  • Copy of unofficial transcript for required degree showing degree awarded and date conferred
  • Contact information for three professional references, including at least one reference from a current or previous manager/supervisor

electronically by clicking on the APPLY NOW button.

Official transcripts are required at time of appointment.

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