POSITION SUMMARY

Reporting to the Associate Director of Admissions, the Admissions Counselor supports enrollment management strategies through coordination of administrative and operational activities of University admissions. This position provides professional knowledge, regarding the University’s student admission and recruitment process, guides applicants and evaluates applications.

RESPONSIBILITIES

The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

Position Specific Responsibilities

• Develop and maintain a system with which to remain in contact with applicants via phone, email, and scheduled appointments; provide information and guidance to prospective students and families regarding academic programs, admission requirements, transfer guidelines, financial aid, and other University initiatives to assist prospective students in completing their application package.
• Review admission applications, evaluate credentials, and render admission decisions to process the enrollment of qualified applicants.
• Complete routine reports to ensure data quality and measure progress toward the department’s goals.
• Support recruitment efforts, including campus tours and on- and off-campus events as needed, to ensure guests have a positive experience.
• Plan and execute special projects as assigned in order to meet the department’s goals and objectives.
• Maintain current knowledge and training of University and campus-wide systems used for recruitment and admissions to ensure data accuracy.
• Assist in evaluating program effectiveness, assessing outcomes, and developing improved programming to achieve goals.

University-Wide Responsibilities

• Model core organizational beliefs and values; communicate openly and effectively within and across departments. Establish and maintain professional communication and ensure that all interactions are supportive, courteous, and respectful (TKU Social Covenant).
• Utilize effective communication skills to present information accurately and clearly both internally and publicly.

• Participate in professional development activities that are aligned with University, departmental and individual goals.
• Maintain accurate and complete records as required by governing entities (DOE, TRACS, ABHE, etc.); file all physical and computerized reports, records, and other documents required.
• Attend and participate in staff meetings and serve on committees as required.
• Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
• Perform other related duties as assigned.

Supervisory Responsibilities

• None

QUALIFICATIONS

Education:

• A high school diploma and at least 3 years of college.
• Bachelor’s degree is preferred.

Experience:

• Previous admission experience desirable.

Competencies:

• • Extraordinary interpersonal skills; must be able to effectively communicate with a wide range of populations throughout the day, including traditional and nontraditional prospective students and their families.
  • Demonstrated ability to manage a high volume of tasks simultaneously.
  • Team-oriented approach and desire and ability to work closely with peers.
  • Self-initiation and self-motivation for independent follow-through on projects.
  • The ability to interpret data and analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Other Requirements

• Criminal Background Verification

MENTAL/PHYSICAL/ENVIRONMENTAL DEMANDS

• Maintain emotional control under stress
• Lift up to 25 lbs.
  • Travel and evening and weekend hours as needed

Powered by JazzHR