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ECAS Academic Programs Director - Director of Education Abroad

North Decatur, GA, Working from home
Closing date
Feb 11, 2023

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Program Development
Position Type
Employment Type
Organization Type
College / University
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

  • Responsible for an academic program within the Emory College of Arts and Sciences (ECAS).
  • Directs the planning, development, and implementation of programs.
  • Develops long- and short-term goals and objectives for the program.
  • Plans, administers and monitors program budgets.
  • Supervises staff and coordinates program efforts with other stakeholders in the University.
  • May represent the University in national and international meetings.

  • Directs the strategic planning, development, and implementation of all study abroad opportunities at Emory, including summer and semester study abroad, as well as global internships, Emory independent travelers, international transient students, inbound exchange students, and all initiatives related to the marketing, operation, and risk management of these programs. Especially involved with the detailed planning, budget development, and implementation of Summer Study Abroad.
  • Plans, administers, and monitors multiple budgets including individual summer study abroad program budgets, Spain semester study abroad budget, and larger operating and staff professional development budgets in collaboration with Senior Financial Analyst. Evaluates program and office expenses in terms of program profitability and office priorities.
  • Develops short and long term program goals, including increasing international opportunities for students during the summer and semester through new programming opportunities, expanding quality on-campus re-entry opportunities for students, reviewing and rebuilding existing Emory-managed programs, and coordinating staff development activities. Analyzes student evaluations of programming and creates new assessment modules to measure student satisfaction and success on study abroad programs.
  • Responsible for policy formulation, strategy and program development, and the management of daily operations. Ensure workflow and processes support the academic mission and strategic goals.
  • Continually assess and refine work processes to ensure productivity, excellent customer service, and internal and external satisfaction.
  • Represents the program and university at multiple national conferences each year, member of the Forum on Education Abroad and the NAFSA association for Study Abroad. Attends meetings with partner institutions and develops relationships. Seeks new resources for all aspects of operating, expanding, and improving study abroad programs. Collaborates with stakeholders at partner universities, as well as partner organizations, both domestically and internationally to develop opportunities and support for Emory students abroad. Coordinates the development and updating of legal agreements with partner institutions.
  • Establishes policies and procedures related to semester study abroad student eligibility, academic credit transfer, student scholarship protocol, as well as Emory faculty-led Summer Study Abroad financial and program management policies and procedures. Administers, and guides staff on how to administer, these policies and procedures. Define programmatic goals and ensure their proper implementation, autonomously and in collaboration with appropriate stakeholders, Admissions, Campus Life, Academic Support Programming, Student Financial Services, and Registrar. Liaises directly with the Office of General Counsel, the Office of Critical Event and Preparedness Response, and the Office of Global Strategy and Initiative, the Office of Undergraduate Education, the University Registrar, and other offices at Emory where policies may need to be a collaborative effort.
  • Oversees advising responsibilities by Education Abroad staff, including advising students on study abroad opportunities, course equivalencies and using study abroad courses for degree progress, study abroad scholarship opportunities, and advising students before departure and after return to allow preparation for and reflection on the education abroad experience.
  • Responsible for devising and overseeing risk management plan for summer study abroad programs and for programming on health, safety, and security for all students and faculty participating in study abroad. Establishes health and safety protocols and responds to all adverse events affecting students abroad at all times. Coordinates and advocates with Counseling and Psychology Services, Global Safety and Security, Campus Life, and the Office of Accessibility Services on behalf of students abroad. Serves as principal contact for Emory Communications during emergencies. Conducts periodic site visits of approved programs for Emory study abroad.
  • Reports to Sr. Associate Dean for Undergraduate Education in Emory College of Arts and Sciences. Coordinates work with the Emory University Office for Global Strategy and Initiatives.
  • Responsible for hiring, training, and supervising the staff of the Study Abroad office. Additionally, supervises one contract staff member in Spain. Conducts weekly staff meetings, holds annual retreats, and oversees opportunities for professional staff development.
  • The director is responsible for building relationships with faculty, departments, and administrative units that are critical to the success of the programs. Works with faculty on proposals for new summer study abroad programs. Coordinates faculty Education Abroad Committee meetings, facilitating communication from the committee to faculty and students. Coordinates data analysis and prepares the Annual Report, annual staff retreats, and other special staff professional development activities. Determines eligibility of student financial requests for deposit deferment and emergency loans.
  • Willingness and ability to undertake domestic and international travel as needed.
  • Demonstrates effective interpersonal skills and extensive supervisory experience managing a large team.

  • A master's degree and three years of related experience, preferably in a university setting.

  • A Ph.D. or other terminal degree and 5 years experience in a leadership position in an Education Abroad office.
  • Previous international living/work and/or educational experiences.
  • Demonstrates an interest in supporting and working with a diverse faculty, staff, and student population.
  • A strong interest and ability to promote opportunities to increase awareness and understanding of diversity and inclusion in study abroad.
  • Knowledge of best practices in the field of international education.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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