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Assistant Director for International Safety and Security

University of Illinois at Urbana-Champaign
Champaign, Illinois
Salary is commensurate with experience.
Closing date
Feb 2, 2023

View more

Global Education, Risk Management
Knowledge Communities
Education Abroad, International Enrollment Management
Position Type
Assistant Director
Employment Type
Organization Type

Job Details

Illinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge. Illinois is the place where we embrace difference. We embrace it because we value it. Illinois is especially interested in candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the Illinois community.

International Safety and Security supports the health, safety, and security of University of Illinois Urbana-Champaign students, faculty, and staff through detailed traveler and program preparation and comprehensive incident response 24/7.  International Safety and Security collaborates with units and departments on campus—including the Office of Risk Management, University Counsel, the education abroad offices, and others—to assist students and travelers in engaging in safe and productive international experiences. Learn more about International Safety and Security.  International Safety and Security is a unit of Illinois International. Learn more about Illinois International


The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.





As a member of the International Safety and Security and Illinois International management teams, support the safety and well-being of Illinois students, faculty and staff traveling abroad. Supervise and execute daily operations focused on study abroad, including assistance to administrative staff, program risk management, traveler preparation, and incident response.




  • Lead International Safety and Security’s operations for campus study abroad, including strengthening the stakeholder network; coordinate and collaborate with stakeholders to develop and implement best practices, mitigating risk and meeting traveler needs. Advise the Director on incidents, trends, and resource requirements.



  • Supervise professional staff by participating in hiring, training, delegating, evaluating, and providing routing feedback to achieve unit goals.  Assist with insurance enrollment, claims, and case assistance, as required. 



  • Assist travelers using established plans, process, and practice, as well as exercising sound judgment in unique situations. In the Director’s absence, supervise all aspects of the unit’s assistance to travelers. Be on-call during evenings, weekends, and holidays as scheduled by the unit.



  • Monitor world events, staying informed of developments that may impact travelers. With the Director and stakeholders, review individual and program travel plans for risk mitigation strategies that align with university risk tolerance. Assist with emergency response planning and execution, assuming primary responsibility in the Director’s absence. Participate in shiftwork as required. Effectively communicate developments, risk, and risk mitigation plans as required.



  • With the Director, establish the direction and integration of all unit training, ensuring accuracy and consistency. Lead training for program leaders, study abroad staff, faculty and staff, and other stakeholders as identified.



  • Assist drafting policy, process, and plans.  Advise the Director on translating policy, process, and plans into unit tasks. Remain informed of planning and finalized policy and process, updating stakeholders as required.  Contribute to annual operation, budget, and other plans as required. Implement plans as directed. Complete all assigned training.



  • Foster a healthy working environment and foster teamwork inside and outside the unit.





  • Bachelor's degree in business administration, management, or a field related to the position.
  • Three (3) years of related experience or equivalent combination of education and experience in a relevant field (study abroad, student program management, emergency coordination, international travel and security, campus crisis management or risk management).
  • Demonstrated supervisor experience, including hiring, delegating, training, and performance management. 



Preferred: (Successful candidates will have):


  • Cultural experience while studying, living, or working internationally.
  • Demonstrated experience coordinating across diverse administrative units and working with senior management and staff on policy.
  • Demonstrated experience of sound judgment and decision-making abilities as reflected in the ability to remain calm in crisis, handle matters confidentially, and exercise discretion with sensitive topics.
  • Demonstrated experience of at least one foreign language.
  • Knowledge of risk management practices.
  • Excellent organizational, relational, presentation and communication skills.
  • Superior skill in assessing existing procedures, determining operational gaps, and exercising initiative to develop corresponding improvements.
  • Strong attention to detail and ability to use good judgment with minimal supervision, especially in situations for which there are no established standards.
  • Demonstrated ability to effectively plan, organize, and implement strategic goals.
  • Ability to work effectively with people from varied administrative, academic, cultural, religious, national, ethnic, and linguistic backgrounds.
  • Ability to build and work effectively in teams while also being an independent and confident self-starter.
  • Ability to assess and synthesize health, safety, and security information to produce timely travel recommendations.


Travel Requirements:


  • International Travel




The University of Illinois Urbana-Champaign is a comprehensive and major public land-grant university (Doctoral/Research University-Extensive) that is ranked among the best in the world. Chartered in 1867, it provides undergraduate and graduate education in more than 150 fields of study, conducts theoretical and applied research, and provides public service to the state and the nation. It employs about 3,000 faculty members who serve over 33,000 undergraduates and 17,000 graduate and professional students. More information about the campus is available on the University of Illinois Urbana-Champaign website. The university is located in the twin cities of Champaign and Urbana (total population 207,000) in east-central Illinois, and is situated about 140 miles south of Chicago, 140 miles west of Indianapolis, and 170 northeast of St. Louis. The University and its surrounding communities offer a cultural and recreational environment ideally suited to the work of a major research institution. For more information about the community, visit the Champaign County Chamber of Commerce or Living in Champaign-Urbana.



This is a full-time 100% Civil Service Business Administrative Associate position appointed on a 12-month service basis. The expected start date is as soon as possible after the close date.  Salary is commensurate with experience.


Learn more about employee benefits at the University of Illinois (PDF).




Applications must be received by 6:00 pm (CST) on 01/12/2023. Apply for this position using the Apply Now button at the top or bottom of this posting. Please include application, cover letter, resume, and professional references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through will not be considered.  For further information about this specific position, please contact  For questions regarding the application process, please contact 217-333-2137. 





The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.


Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing


University of Illinois at Urbana-Champaign

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