Assistant Director, International Engagement

Location
West Lafayette, Indiana
Salary
Commensurate with experience
Posted
Jan 11, 2023
Closes
Feb 10, 2023
Position Type
Assistant Director
Hours
Full-time
Employment Type
Permanent
Organization Type
Non-profit

Essential Functions

  • Assist with operations of international alumni engagement program, encouraging continued engagement between international alumni and the University.
  • Serve in regional liaison role for international alumni volunteers and networks.

Additional Responsibilities

  • Serve as primary point of contact for international alumni volunteers, and manage day-to-day operations, to maintain an active global network of alumni ambassadors and networks including:
    • Advise & support current volunteers & related alumni-driven engagement activities
    • Assist & plan for alumni network leadership transitions, including as an interim primary contact 
    • Recruit & guide potential volunteers from initial interest through onboarding on an ongoing basis
    • Gather volunteer feedback through annual assessment survey, coordinated with promotional materials mailing
    • Manage and allocate budget, including international payment processing, for volunteer activities
    • Act as liaison between alumni volunteers and University to support engagement activities
  • Assist Senior Director with coordination of support for Department/Unit international activity, including: 
    • Collaboration on relevant alumni engagement opportunities
    • Management of Global Alumni Faculty Ambassador Program, connecting Purdue visitors and alumni during international travel
  • Collaborate to support effective, ongoing communications with current & future international alumni audiences
    • Maintain accuracy of international alumni website and all other related information (print, social, etc.)
    • Assist with maintenance of international alumni social media presence via official channel administration
    • Conduct regular communications, virtual meetings and other touchpoints with all volunteers, with increased frequency for key locations
    • Assist with general inquiries from international alumni, to coordinate related assistance & support
    • Facilitate relevant student organization/alumni network connections and coordination, to create international student awareness of alumni resources and programs.
    • Engage non-alumni international visitors while on campus, including exchange students and non-degree program participants to facilitate post-campus international engagement
  • Manage necessary data and reporting for international alumni engagement program, including:
    • Use of Salesforce Ascend & Analytics for accessing relevant alumni data, and requesting custom reports as needed.
    • Routine data processing including i.e., international alumni contact information updates/campaigns, event registration reports, non-alumni data transfer, contact reports and database coding, alumni engagement data reporting, etc.
  • Limited international travel in support of international alumni engagement (volunteer meetings/recruitment, alumni receptions, supporting other University initiatives, etc.)
  • Provide excellent and timely customer service to volunteers, alumni, University partners and other constituents

Skills, Knowledge and Expertise

  • Excellent communications skills, both written and verbal.
  • Demonstrated ability to interact with a wide range of individuals and lead in group settings.
  • Detail-oriented and strong organizational skills, including ensuring accuracy for all program and event details.
  • Ability to multitask, supporting multiple volunteers/networks, programs & initiatives at any one time.
  • Self-directed, with an ability to work independently 
  • Flexible and solution-oriented
  • General understanding of Advancement (alumni relations, development, etc.) as a profession 
  • Familiarity with Salesforce CRM.

Education/Experience

  • Customer service, project management, event planning experience and/or program administrator role experience.
  • Prior experience traveling, working, living, or studying abroad for extended periods and/or independently.
  • Experience working in higher education settings.
  • Experience with a relationship-focused role in a professional setting.
  • Cross-cultural communication experience.

About Purdue Research Foundation

Purdue Research Foundation is an equal opportunity, affirmative action employer. PRF views, evaluates, and treats all persons in all Foundation-related activities solely as individuals on the basis of their own personal abilities, qualifications, and other relevant characteristics.  All qualified applicants for employment will receive consideration without regard to race, religion, color, gender, national origin or ancestry, genetic information, marital status, parental status, sexual orientation, gender identity and expression, disability, or status as a veteran.

A criminal conviction check and negative controlled substance test are required for employment in this position.

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