Student Services Advisor

Employer
Central Texas College
Location
Killeen, TX
Posted
Jan 13, 2023
Closes
Jan 27, 2023
Ref
844792011
Position Type
Adviser / Advisor
Hours
Full-time
Employment Type
Permanent
Organization Type
College / University
Student Services Advisor
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Posting Information Position Details
This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.
Position Information
Position Title Student Services Advisor
Department Eagle Call Center
Campus Central Campus
Location Central Campus
FLSA Non-Exempt
Full Time/Part Time Full Time
Summary of Position
Works as part of a team to provide prospective and current students at any location with admissions, registration, academic advising, student accounts, financial aid/VA educational benefits, other federal funding options to include U.S. military educational funding sources assistance. A high level of customer service is expected with this position.
Minimum Required Education
Associate degree with four years' primary work experience in student services related programs such as admissions, registration, academic advising, financial aid/VA educational benefits, or student accounts OR Bachelor's degree with two years' primary work experience in student services related programs such as admissions, registration, academic advising, financial aid/VA educational benefits, or student accounts.
Minimum Required Experience
Refer to experience required based on education level.
Required Knowledge, Skills and Abilities
- Demonstrated ability to offer excellent customer service and a passion to go above and beyond customer expectations.
- Displays strong analytical, decision making and leadership skills.
- Excellent problem-solving skills; demonstrated ability to identify issues and work with others to resolve the issue through to the end.
- Ability to demonstrate sensitivity to persons of diverse academic, socioeconomic, cultural, and ethnic backgrounds, and those with disabilities.
- Ability to relate effectively with a wide range of constituents including students, faculty, staff, and the general public.
- Excellent verbal, written, and interpersonal communication skills.
- Proficient with MS Office Suite, data analysis and reporting, and a student information system.
Salary 1J/Per Salaried Pay scale
Hours Full-time, indicate working hours - 2-11 PM, Monday-Friday
Posting Detail Information
Other Information
Non CTC Standard Shifts: M-F, 6:00 am-3:00 pm OR M-F, 8am-5:00pm OR M-F, 2:00-11:00 pm; OR CTC standard operating hours.