Immigration Advisor, Office of Global Learning

Cornell University, Office of Global Learning
Ithaca, New York
$24.88 - $28.58 per hour
Jan 24, 2023
Feb 23, 2023
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University

Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. The Office of Global Learning (OGL) is part of the Office of the Vice Provost for International Affairs (OVPIA). As such, we share the mission of developing and supporting global learning activities across the Cornell University community—in Ithaca, New York City, and the world. As a comprehensive international education unit, our office helps Cornellians from around the world grow as global learners. Our team coordinates education abroad experiences for Cornell students, advises international students and scholars on federal immigration and labor regulations, supports the engagement and success of international students and scholars into the Cornell community, and promotes cross-cultural competency on campus and beyond.

The Opportunity

The Office of Global Learning is seeking a service-oriented professional to join our team and provide advice and manage cases on immigration matters for students and scholars. In this role, you will:

Work in university and government data systems

Maintain knowledge of immigration regulations

Serve as a federally approved Designated School Official and Alternate Responsible Officer for Cornell University's F (student) and J (exchange visitor) programs, independently entering and updating data in university and government data systems and producing immigration documents

Provide guidance and assistance to the units producing initial I-20 and DS-2019 documents and assist with pre-arrival issues and with incoming student SEVIS status validation

Report to the Senior Immigration Advisor for students and form an integral part of a team of advisors that is supported by a larger cross-office structure of administration and systems, outreach and programming coordination, and financial management.

This is a full-time (39 hours/week) endowed position that is based in Ithaca, NY. This position has the potential to follow a 3:2 campus-to-home hybrid work schedule after a period of acclimation and training. This schedule may be subject to change at any time in the future. Work hours can be either 8am-4:30pm or 8:30am-5pm, but will be mutually agreed upon.   

What We Need

We are looking for a team member who is organized, attentive, and makes clients feel welcome, understood, and that their needs are being met. Attention to detail and the aptitude to manage a large volume of casework and client questions are also highly desirable. Additionally, you will have:

Associate’s degree and at least two years’ experience in student services, teaching, counseling, overseas development work, or a closely related field.

Demonstrated strength in writing and interpersonal communication skills.

Aptitude in working with computer software packages such as word processing,
spreadsheets, and database applications.

Proven ability to work with people from different cultures and backgrounds.

If you possess these experiences this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include: 

Bachelor’s degree or equivalent.

Experience working with F-1 and J-1 students.

Experience working with Sunapsis, Peoplesoft, and/or Workday software or similar.

Ability to interpret government regulatory language.

Second language skills.

Success Factors

Excellent interpersonal, oral communication, and customer service are essential, as you’ll be interacting across various levels of our organization (e.g., students, faculty, staff, internal and external stakeholders).

Service orientation, with a positive and professional image are vital.

Highly organized with the aptitude to track and follow-up with timely communication.

You’ll have a lot of opportunities to learn and grow as a professional, so being self-motivated and an interest in self-development will help you thrive in the role.

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits


This position is located in Ithaca, New York and has the potential to follow a 3:2 campus-to-home hybrid work schedule after a period of acclimation and training.

The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits:

Follow this link to learn more about the Total Rewards of Working at Cornell:

Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.

Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

No Visa Sponsorship is available for this position.

As part of the university's comprehensive vaccination program, all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 primary vaccination or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.