Admissions Special Programs Coordinator-Admissions & Recruitment - Bunker Hill Community College

Bunker Hill Community College
Mission Hill, MA
Jan 25, 2023
Jan 27, 2023
Position Type
Employment Type
Organization Type
Community College
Location: Boston, MA Category: Professional Staff Posted On: Thu Sep 29 2022 Job Description: Under the guidance of the Director of Admissions & Recruitment, the Admissions Special Programs Coordinator for Enrollment, Recruitment & Outreach, is part of the College's Admissions and Recruitment team. With specific focus on creating a welcoming and supportive environment for all students to BHCC. The primary focus of this position will be working with BHCC's adult learner population, collaboration with the Workforce & Economic Development Division, nurturing relationships with community organizations that provide adult education services, as well as assisting with pathways for non-credit students into degree or certificate programs. This position will also oversee the management of recruitment travel for the department and assist with executing recruitment strategies.

As Special Programs Coordinator, a primary responsibility is also to address prospective and new student concerns/issues that support the continuous goal of providing a student-centered approach for all students to the College at every entry point.Specific Duties:Provides a full range of group and individual admissions counseling/advising services to prospective students and associated community constituencies regarding BHCC admissions and related topics via telephone, live chat, text, email and/or Oncehub (virtual or phone appointment) or in person meetings; Including advising students on the selection of degree and career programs;Supports inquiries, coordinates and facilitates recruitment events/visits with focus on adult learners to community organizations in collaboration with the Workforce & Economic Development Division;Uses available technology such as Radius by Anthology, TargetX and Colleague for data collection, analysis and outreach for the recruitment and admission of students;Manage the recruitment travel calendar and recruitment visit requests and assist with recruitment activities at primary, secondary and alternative schools, college nights, career fairs, businesses, community events, etc. on/off-campus and virtually to provide information on college opportunities and admission policies and procedures as needed;Assist the Director and Interim Associate Director with the creation of service area management for recruitment and admissions counselors;Utilize phone, email, text, live chat, OnceHub to communicate with students, staff and faculty in a timely manner, providing superior student-focused service and customer service to all;Review weekly and monthly admissions and enrollment data to assist the Director of Admissions & Recruitment with student funnel data;Perform other duties as assigned. Job Requirements:Bachelor's degree in Education, Counseling, Psychology, Business Administration, or closely related field;Minimum of 3 years of experience working in Admissions/Advising or Workforce Development areas of higher education; or an equivalent combination of education, training, and experience.Demonstrated experience in understanding, interpreting and enforcing policy and procedures;Ability to travel to and from recruitment sites, Chelsea Campus and conduct other work activities;Ability to work some evening and weekend hours to accommodate recruitment events;Knowledge of Colleague, Radius, TargetX, ImageNow, Gecko Engage, WebEx, Zoom and Transferology preferred;Strong working knowledge of Windows, Microsoft: Word, Excel, PowerPoint and Outlook;Excellent oral and written communication skills;Must demonstrate excellent interpersonal skills, attention to detail and ability to multi-task in a busy environment;Must be committed to the mission of the community college and demonstrate the ability to work with a diverse faculty, staff and student population;Hours will vary depending on the needs of the (currently virtual due to COVID restrictions);Will be required to work evenings and weekends when the need arises.

Preferred Qualifications:

Master's Degree in Education, Counseling, Psychology, Business Administration, or closely related field.Experience working in community college Admissions or Workforce Development.Written and spoken proficiency in more than one language. Additional Information:Salary Range: $47,711.00-$53,000.00. Actual Salary Will Be Commensurate With Education and Experience in Accordance with MCCC/MTA Collective Bargaining Agreement. Full state Benefits. (This position is funded for a minimum of 1 year after which the position will be reevaluated.)

Grade 4, Unit-Professional position

Review Date: To Ensure Consideration Application Materials Must Be Received By January 31, 2023

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.PI201568489recblid xaadwkjd8hqswdgk33e6m9ndtcmjde