Purpose

Reporting to the assistant director for community development and outreach, the senior outreach program coordinator manages International Student and Scholars Services (ISSS) communication and initiatives that support and enrich the on-campus experiences for the international student and scholar community.

Responsibilities

• Communication - In collaboration with Texas Global Marketing and Communications, develop and implement communication plan and strategy for ISSS ensuring timeliness and consistency across platforms including email, social media, webpages, and print. Manage promotion and marketing for ISSS programming and services for international students and scholars through various channels. Oversee communication materials which may include content for blogs, events, reports, briefings, newsletters, or other written information. Reviews communication from ISSS team members for substance, editorial quality, and visual quality in accordance with the Texas Global brand.
• Orientation and Intercultural Programming - Oversee ISSS orientation and collaborate closely with college/school and departmental orientations specific to international students and manage pre-orientation programming and communications. Work collaboratively with ISSS community development and outreach team to develop and lead in-person and virtual programming in support of international student and scholars’ cross-cultural adaptation, sense of belonging, and family/dependent wellbeing. Programming may include but is not limited to first-year student initiatives, skill-building workshops, service learning projects, and networking events. Conduct analyses and learning outcome assessments that result in evaluation, improvements, and streamlining of existing offerings and the creation of new initiatives. Manage orientation and program budgets. Supervise student workers including a graduate assistant to support orientation and intercultural programming. 
• Campus Outreach and Collaboration - Collaborate with campus units to assess, enhance, and develop support services focused on the needs of international students and scholars as it relates to their personal, social, academic, and professional adjustment to life in the United States. Represent ISSS at university committee meetings, events, and organizations. Serve as ISSS liaison to student government and student organizations to cultivate a strong international community.
• Support of ISSS and Texas Global Functions - Actively support the critical priorities and functions of ISSS and Texas Global, attend weekly staff meetings, serve on internal committees, and participate in work groups to support the mission of the organization. 

Required Qualifications

Bachelor’s degree and five years of progressively responsible professional experience or master’s degree with three years of experience. Excellent communication, writing, and editing abilities with a strong attention to detail and accuracy. Experience with developing, planning, and implementing student-focused programming exhibiting strong project management skills. Experience using social media to promote programming and services. Commitment to inclusivity and culturally competent programming and communication. Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment. Proven capability to multi-task and keep projects well-organized and on deadline. Strong computer and technological proficiency required. Equivalent combination or substitution of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master’s degree in international education, higher education administration, student affairs, or similar field. Advanced knowledge of and demonstrated active engagement in the field of international education or diversity in education. Direct experience working with international student and scholars in a university setting. Demonstrated experience in creating and using a communication plan to effectively promote unit activities and objectives.