Student Services Advisor II

University of Southern California
Los Angeles, CA
Closing date
Jun 6, 2023

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Student & Scholar Services
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University
The Department of Population and Public Health Sciences is in search of a Student Services Advisor II for the Master of Science in Global Medicine program at the Keck School of Medicine of the University of Southern California. The individual should have student advisement experience and strong communication skills. The applicant should also be dependable, empathic, and detail-oriented.

Employment involves (1) providing academic counseling for graduate students on curriculum, course and degree requirements, course clearance and registration, graduation , and academic policies and procedures; knowledge of health professional school application processes and requirements is recommended (2) monitoring and tracking student progress and records, inputting data and generating reports utilizing student databases; (3) compiling data and preparing reports for program and departmental administrators; (4) coordinating and participating in information sessions, recruitment, Commencement, and other student-oriented events; (5) working with a team to evaluate and support the admission of new students to the Global Medicine program; (6) effective communication and working cooperatively in a team of student affairs staff to support student services delivery; (7) advising student organizations; (8) staying current on a wide range of university and school-wide policies, including by attending and representing Global Medicine at university events and meetings and sharing new knowledge with other staff and (9) and following and reporting on global educational trends affecting graduate students.

The ideal candidate will have strong organizational capabilities, superb problem-solving skills, excellent communication and teamwork skills, and a demonstrated ability to work independently while managing multiple tasks. Should have experience working with educational technology and a willingness to adopt new technologies as needed. At least 3 years of work experience is required. Experience in student advisement and counseling is required. Master's degree is preferred.

The hourly rate range for this position is $33.00 - $35.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education

Minimum Experience: 3 years

Minimum Field of Expertise: Directly related experience in student services and programming with ability to lead

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at Inquiries will be treated as confidential to the extent permitted by law.

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