Assistant Director, Global Programs & Student Advising

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The Assistant Director of Global Programs & Student Advising will support comprehensive internationalization activities at Emerson College with a primary focus on managing the marketing, recruitment, and retention of students in global education programs. This position will serve as the primary student advisor for program-related questions and manage all application cycles via the online platform. The position looks for a Master's degree in an academic discipline and 3-5 years of experience in a higher education setting with a focus on international or intercultural education.

Reporting to the Director for Global Partnerships and Internationalization, in the office of Internationalization & Equity, the Assistant Director of Global Programs & Student Advising will support comprehensive internationalization activities at Emerson College with a primary focus on managing the marketing, recruitment, and retention of students in global education programs.

The Assistant Director of Global Programs and Student Advising serves as the primary student-facing administrator for students that interested in or are pursuing global programs at the College. This position is responsible for all marketing, promotion, and outreach for global education programs, including Kasteel Well, Emerson Los Angeles, Berklee Valencia, Exchange Programs, Global Pathways, and Global Portals with a goal of increasing both awareness and enrollment. To achieve this goal, the Assistant Director will create and maintain an annual series of events and engagement activities that highlight Internationalization & Equity to the campus community, including a Study Abroad Fair, International Education Week, tailored informational sessions, and participation in collaborations such as Open House and Picture Yourself at Emerson. This position will serve as the primary student advisor for program-related questions and manage all application cycles via the online platform. They will aid in the retention of students in programs via the promotion of scholarship opportunities, passport workshops, visa support, and personalized advising.

This position is anticipated to be a highly visible entity on the campus and will be required to primarily work in person with the option for some hybrid/remote work throughout the year.

ESSENTIAL JOB DUTIES
Marketing/Recruitment

• Engage with students on campus to raise awareness of the programs
• Create and manage an annual series of marketing and recruitment activities for IE's portfolio of
• education abroad programs, as well as other general and/or tailored informational sessions
• Employ social media or other digital content strategies to attract and increase enrollment across programs.

Application Management

• Manage routine application tasks within the online application portal,
• Maintain program information and offerings as well as opening and closing of application cycles,
• and responding to/troubleshooting application questions.

Student Advising

• Serve as the first point of contact for student advising regarding all education abroad program options, holding both appointment-based and open-door office hours.
• Have a working knowledge of programs and classes offered abroad.
• Give students direction on which program would suit them best.

Visa Support

• Aid in working with students regarding passport and visa requirements for their selected program(s).
• Support students through the visa application process by generating visa letters and/or representing groups of students in batch processing of students in batch processing of visas, particularly for Spain and France.
• Perform all other duties as assigned.

QUALIFICATIONS - Qualifications are deemed required or preferred and represent what is needed to effectively perform job.

• Master's Degree in an academic discipline
• 3-5 years of experience in a higher education setting with a focus on international or intercultural education.
• Experience advising college students.
• Demonstrated background in creating and disseminating marketing collateral and using multiple platforms to create successful campus events and programs.

KNOWLEDGE, SKILLS, AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.

• Experience working with faculty regarding education abroad programming.
• Experience working with student leaders.
• Experience managing financial or budgetary information related to international education.
• Ability to navigate different systems to make data-driven decisions.
• Strong interpersonal and communication skills.
• Continuing to engage in professional development activities and resources preferred.

PHYSICAL ABILITIES - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions.

• Ability to sit or stand for long periods.
• Ability to concentrate for long periods of time.
• This job requires some foreign and domestic travel.

WORK ENVIRONMENT - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Typical office environment

Compensation

Starting annual salary for this position will be between: $54,274 - $66,486 commensurate with experience.

Grade of Position: S-23-07E

Scheduled Weekly Hours: 36.25

This position will be exclusively represented by the Service Employees International Union (SEIU), Local 888 for purposes of wages, hours and other terms and conditions of employment.

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our https://hr.emerson.edu/hc/en-us/categories/360001388353-Benefits for a full list of benefits and eligibility requirements.

To apply, please visit: https://apptrkr.com/3962657

About Us
Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.

Diversity Statement
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: titleix@emerson.edu

Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the http://www.emerson.edu/police/clery-report.

Grade Ranges
Information on Emerson College https://hr.emerson.edu/hc/en-us

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