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DIVISION: Academic

DEPARTMENT: Global Fairfield

BASIC FUNCTION:

Under the supervision of the AVP Global Strategy, the Program Coordinator serves as Student Advisor for Global Fairfield. This position provides support for study abroad programs and international student services. This position advises students about approved study abroad programs, processes information and updates for international student visa support, and works with the Global Fairfield team to communicate appropriate information to students, parents, faculty and staff on internal procedures related to the development and implementation of application, admissions and communications procedures. S/he will represent the university through campus visits, study abroad fairs, regional NAFSA meetings and other relevant events. This position may also advise non-Fairfield students for select programs.

UNUSUAL WORK CONDITIONS: Evenings and/or weekends to participate on campus events and occasional national business travel.

KNOWLEDGE AND SKILL NEEDED: Excellent interpersonal and organizational skills; Able to manage multiple timelines and deliverables for a variety of programs; strong communication skills; Demonstrated database and Social Media experience.

EDUCATION: Bachelor's Degree is required

EXPERIENCE: 1-3 years of work experience in customer services or student support sector. Experience studying and or living abroad desirable.

REQUIREMENTS: Demonstrated written and oral communication skills; Demonstrated aptitude in student advising as well as building and maintaining partner relations; Excellent organizational and presentation skills.

REPORTS TO: AVP Global Strategy

ESSENTIAL FUNCTIONS:

Study Abroad Advising

• Advises students about approved study abroad programs, and works with the Global Fairfield team to communicate appropriate information to partners, students and parents. Conducts 1st Steps and Next Steps advising sessions.
  
• Supports students through the study abroad cycle from inquiry to re-entry through regular and systematic communication using electronic, face-to-face and small group format.
  
• Reviews applications and makes admission decisions based on Fairfield and Partner University's study abroad admissions criteria.
  
• Communicates effectively with students, parents and Fairfield University faculty, staff and administrators about important deadlines, requirements and other relevant information regarding the study abroad experience.
  
• Participates in promotional visits to dormitories, classrooms, and student clubs and collaborate on the planning and implementation of the Accepted Students Day, Study Abroad Fair, First Friday, Majors/Minors Fair, etc.
  
• Monitor and follow up on compliance with study abroad travel log.
  

International Student Advising

• Advises newly admitted international students on next steps, admissions and immigration requirements.
  
• Monitors and advises international students on required forms, employment documents and processes, and travel requirements.
  
• Maintains visa records and updates visa support systems.
  
• Serves as DSO and Assists International student and Visa Manager with assigned DSO support functions.
  

Global Fairfield Support

• Screens incoming inquiry emails and calls daily, monitors Global Fairfield Resource account, and responds or redirects as appropriate.
  
• Supports study abroad and international student visa application processes.
  
• Monitors new course approvals - identifying new courses or subject areas of need based on student feedback.
  
• Maintains TerraDotta Database of approved courses. Updates database, university catalogue and Master Excel.
  
• Maintains program brochure pages - Creation for any new programs, edits to existing pages, such as term dates, application cycle, content management, Deployment Rules.
  
• Supports Banner ID Verification and processing of daily ARGOS Reports.
  
• Represents Fairfield University at study abroad fairs, NAFSA regional conferences and other external Global Fairfield related events.
  
• Promotes safe and secure working conditions.
  
• Performs other related duties as required or dictated by responsibilities. Duties may be changed and/or be added at any time.*
  

This position is based at Fairfield University's Fairfield, CT campus and is not eligible for immigration assistance.

Category:

Academic - Admin

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

• Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying.

Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description.

Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu