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Director of Native Student Services

University of Alaska
Anchorage, AK
Closing date
Jul 1, 2023

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Student & Scholar Services
Position Type
Employment Type
Organization Type
College / University
Director of Native Student Services
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- Job Number: 524231
- Classification:Student Services Manager 2
- Grade:Grade 81
- Work type: On Campus, Staff Full-time
- Administrative Unit:University of Alaska Anchorage
- School/Business unit:UAA VC Student Affairs
- Location: Anchorage
- Categories: Executive/Director/Management, Administrative/Personnel, Student Affairs/Services
Position Summary:The University of Alaska Anchorage is seeking a director for a gathering and student services space serving and supporting Alaska Native and Indigenous students, known as Native Student Services. This central unit serves as a gathering space for holistic student support where students have access to diverse forms of student support including admissions, financial aid, academic mentoring and support, peer mentors, tutors, faculty, and campus programmers. The director will bring new leadership, vision, integrity and a highly collaborative and team- oriented philosophy to improve Native/Indigenous student access, retention, persistence and graduation. The director will cultivate an environment that demonstrates UAA's commitment to creating a culturally appropriate, inclusive environment at UAA where Native students feel a sense of welcoming and belonging and thrive. The position is responsible for developing and implementing a cohesive approach comprising identified evidence-based best practices that improve overall student and institutional outcomes, such as peer-to- peer advising and mentoring, faculty mentoring, and academic support programs.
20 Assessment - Develop a comprehensive assessment plan to assess all NSS programs, services, student development and student success - Determine measurable goals, benchmarks, and outcomes for NSS - Complete an annual assessment report and end of year report for NSS - Work with the Assistant Director of NSS to compile necessary data for assessment reports Essential
20 Supervision and Employment Development - Hire, train, develop, and retain professional and student staff for NSS - Supervise professional staff for NSS - Engage and support the NSS staff in professional development and leadership training - Conduct annual staff evaluations, monthly group staff meetings, and one-on-one staff meetings with individual staff to provide feedback on work performance Essential
30 Administrative Leadership, Outreach, and Resource Management - Provide leadership, vision, and support to the staff of NSS - Develop, implement and assess the strategic plan and annual goals for NSS in a collaborative way with the NSS staff and ensure that they align with the UAA 2027 Strategic Plan, Aspirations, the Diversity, Inclusion, and Action Plan, and the Alaska Native Success Initiative Strategic Plan to create a culture of equity and inclusion by embracing diversity on campus - Provide oversight and guidance for the day-to-day operations of programs & services for NSS including the NET program - Support and participate in efforts to provide education, training, and engagement around Alaska Native, Indigenous and rural student experiences, needs, culture, and ways of knowing to UAA faculty, staff, students, and community as needed, and/or in partnership with the Executive Director of Alaska Native Outreach & Education, the Chief Diversity Officer, Multicultural Student Services, and other departments across campus - Conduct outreach to nurture and expand relationships with prospective and current community partners, school districts, and rural communities - Seek out and develop collaboration opportunities with UAA colleges and departments across campus - Provide budget management for NSS and conduct budget forecasts and projections with assistance from the Student Affairs Director of Fiscal Operations - Work with the UAA Advancement team to identify, secure, and track external funding for student support within NSS; Provide updates and reports on the use of external funds to donors and stakeholders Essential
30 Student Engagement, Retention, and Success - Responsible for promoting student engagement, belonging, and resiliency among Alaska Native, Indigenous and rural students - Develop and implement programs and services that promote holistic curricular and co-curricular student success for the targeted populations including first year experiences and retention of students through completion - Conduct one-on-one mentoring meetings with students - Design and implement culturally responsive programming - Advocate for Alaska Native, Indigenous, and rural students across campus as needed Essential
Knowledge, Skills, Abilities:
- Knowledge of the area's local context as it pertains to Indigenous histories, experiences, and ways of learning.
- Knowledge of and personal lived experiences in Indigenous cultural values and ways of being.
- Knowledge of Native Corporations and tribal organizations.
- Skilled in helping others, especially students, validate their cultural strengths and identities.
- Ability to create a culturally sustaining and responsive space for students, faculty, staff, and students.
- Knowledge and skills regarding how to train others to be culturally aware and how to seek insight and support for working with Indigenous students.
- Experience and ability promoting Native students and their cultures as an asset.
- Strong skills and abilities in organizational leadership, personnel management, decision-making, budget management, and conflict management.
- Ability to create a supportive, "home away from home" environment for all Alaska Native, Indigenous, and rural students regardless of major or background.
- Demonstrated ability and successful experience sustaining productive relationships with directors and chairs of other departments including, Financial Aid, Admissions, Student Life and Leadership, University Housing, Alaska Native Departments and Student Success Programs, or other departments on campus.
- Demonstrated ability and commitment to engage, retain, and develop students.
- Knowledge of highly effective strategies for improving students' academic success, including successful on boarding, transition, retention and persistence to graduation.
- Successful experience in advising and working with diverse student populations including first-generation students.
- Demonstrated knowledge of diversity, inclusion, access, and multicultural issues in educational environments as well as proven background using multicultural competency.
- Experience working with diverse populations of students, parents, staff and university community members to create inclusive environments as well as demonstrated ability to promote effective communication among diverse populations.
- Experience in assessment of services and activities and proven knowledge of the use of information to improve functions, services, and programs.
- Demonstrated ability to perform and lead in a team environment, build consensus, and lead organizational change.
- Ability to manage sensitive and confidential student records/information.
- Experience working collaboratively with faculty towards common goals and outcomes.
Preferred Experience:
Applicants must possess progressively responsible experience in directing,
managing, supervising, and coordinating multicultural services preferably in a
college or university setting.
Minimum four years progressively responsible relevant experience and one
year of management experience, or an equivalent combination of training
and experience. Work experience must include comprehensive personnel
management and supervision, strategic long-range planning and mission
implementation, demonstrated good judgement, discretion and awareness of and
sensitivity to the interests and concerns of Alaska Native, American Indian, rural,
first generation, and other marginalized populations, experience with the
development of effective professional and student-staff training programs, and
management of complex budgets.
Required Education or Training:
Bachelor's degree and four or more years of relevant experience including
supervision required. Master's degree or higher level in Student Affairs,
Education, Counseling, Indigenous or Multicultural Studies, Human Services,
Public Administration or related field from a postsecondary institution whose
institutional accreditation is recognized by the U.S. Department of Education is
Salary Information:
This is a full-time, 12-month, exempt staff position complete with both a competitive salary andfull employee benefits package ( . New hires will be placed on theUA staff salary schedule ( , Grade 81, based on education and experience.
Special Instructions to Applicants:
Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.
Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Stephanie Brown, Student Affairs HR Coordinator, at
Advertised: 28 Mar 2023 Alaskan Daylight Time
Applications close:

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