Serving as the primary point of contact for all campus students during their academic career, and reporting to the Director, Student Affairs, the Student Affairs Advisor is the principal advising resource for students and is responsible for enhancing the students' overall University experience by helping them utilize the University academic and support services, delivering and maintaining a comprehensive persistence success and remediation system. Through collaboration with students, faculty, and associates, the Student Advisor will identify students who need additional assistance to be successful and work to proactively address areas of concern as students strive to achieve their educational goals. The Student Advisor will also coordinate and manage student relations activities such as: student persistence, retention, and satisfaction strategies. In addition, the Student Advisor is responsible for assisting with the facilitation and implementation of developmental programs to support students throughout their WCU education. This role requires the ability to work with multiple campus constituencies including Administration, Faculty, Admissions, Financial Aid, and Registrar staff and other applicable associates and campus leaders.
- Knows principles, theories, and concepts of the profession through practical experience. Generally 2-3 years of relevant experience required.
- A minimum of one years' previous experience in student services.
- Knowledge in the higher education field to cultivate a learner-centered environment and to foster excellence.
- Knowledge of healthcare industry or direct experience preferred, but not required.
- Experience and skill in interpersonal communications and conflict resolution techniques/procedures.
- Proficient command of grammar, punctuation, spelling, and correct usage of the English language.
- Experience with MS Office.
- Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections.
- Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, Title IX, ADA, WASC, BPPE, and other accreditation standards.
Bachelor's Degree from an accredited college or university which includes coursework in Education, Instructional Design, Administration, Business Management, Student Affairs, Psychology, or related field.
Bachelor's Degree from an accredited college or university with three years of experience relevant to the position.
Master's or Higher Degree from an accredited college or university which includes coursework in Education, Instructional Design, Administration, Business Management, Student Affairs, Psychology, or related field.